Reviews of Aosu

By: AosuLife

List of user reviews and ratings for Aosu

Total ratings

3.31 (Rating count: 2,439)

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Review summary

Users praise Aosu for excellent image quality, effective doorbell performance, easy setup, and flexible storage options (cloud or SD card). However, repeated reviews flag post-update instability, intrusive ads and subscription pressure, UI/UX usability issues, notification and snooze problems, and reconnect/reinstall challenges. Overall, the core features and hardware are solid, but reliability and user experience need improvement.

Pros

Excellent image quality with clear color, adjustable viewing, and strong tracking features.
Doorbell cam performance is among the best reviewers have used.
Flexible storage options (cloud or SD card) with reasonable pricing.
Easy to set up and overall user-friendly controls.

Cons

Intrusive ads and subscription pressure; perceived bait-and-switch with no-fee features.
Post-update instability: devices drop connections and live view/playback lag or fail.
UI/UX annoyances: 7-day thumbnail retention and limited options for deleting thumbnails, plus lack of landscape/tablet support.
Snooze issues and unreliable notifications; occasional motion recording gaps.
Reconnect/reinstall difficulties and challenges obtaining software or support.

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User Reviews

Recent rating average: 2.80

All time rating average: 3.31

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33% (54)

Date	Author	Comment
2026-05-30	Ja*****	Soon Amazon Leo-AWS integration will drastically improve data transfer and shorten response time for aosuProtect+ cloud subscriptions, making AOSU CCTV fully reliable in isolated locations.So,Sapiens calm down..inhale ..exhale ..repeat ..Direct laser-linked pipeline will eliminate ISP hopping and terrestrial bottlenecks. Camera will bypass ground infrastructure straight to AWS nodes, ensuring predictable server-level AI/HomeCortex processing.No glitches so sapiens will get their value 4 money:)
Soon Amazon Leo-AWS integration will drastically improve data transfer and shorten response time for aosuProtect+ cloud subscriptions, making AOSU CCTV fully reliable in isolated locations.So,Sapiens calm down..inhale ..exhale ..repeat ..Direct laser-linked pipeline will eliminate ISP hopping and terrestrial bottlenecks. Camera will bypass ground infrastructure straight to AWS nodes, ensuring predictable server-level AI/HomeCortex processing.No glitches so sapiens will get their value 4 money:)
2026-05-30	Je*****	super slow if it does load. half the time it wont even pull up the live video feed, and if it does it will freeze. You can't see any of your events either because it will not load.
super slow if it does load. half the time it wont even pull up the live video feed, and if it does it will freeze. You can't see any of your events either because it will not load.
2026-05-29	Ni*****	Just great
Just great
2026-05-28	re*****	Our first cameras, great so far, been 3 months,does everything we need perfectly, easy to use and great customer service.no complaints here.. been 6 months now impeccable customer service ,I've never had to wait more than 2 minutes... now its been nearly 2 years amazing customer service, within like 2 mins and a real person answers and they even replaced a broken base after warranty . my 2 nd addition to review.
Our first cameras, great so far, been 3 months,does everything we need perfectly, easy to use and great customer service.no complaints here.. been 6 months now impeccable customer service ,I've never had to wait more than 2 minutes... now its been nearly 2 years amazing customer service, within like 2 mins and a real person answers and they even replaced a broken base after warranty . my 2 nd addition to review.
2026-05-27	Bo*****	This app works on my phone and connects with Amazon Alexa perfectly to control my camera. However, it does not work on my new Xiaomi Pad 8 tablet. The screen is jittery and the app blinks rapidly and functionality is impossible. I had to uninstall it after trying a fresh install several times. But it works flawlessly on my Android phone.
This app works on my phone and connects with Amazon Alexa perfectly to control my camera. However, it does not work on my new Xiaomi Pad 8 tablet. The screen is jittery and the app blinks rapidly and functionality is impossible. I had to uninstall it after trying a fresh install several times. But it works flawlessly on my Android phone.
2026-05-27	No*****	glitchy and slow, notifies me 15 minutes after the event that I've already deleted
glitchy and slow, notifies me 15 minutes after the event that I've already deleted
2026-05-26	Je*****	Very poor connection to the router. Despite sitting close and always showing full strength, it takes ages to load events or a live feed. I've had two recent events that I needed to download, and somehow both files were corrupted. They want people to subscribe, but the free version is so slow and frustrating to use, I would never take a gamble and throw more money at them. First and last product I'll buy from this company.
Very poor connection to the router. Despite sitting close and always showing full strength, it takes ages to load events or a live feed. I've had two recent events that I needed to download, and somehow both files were corrupted. They want people to subscribe, but the free version is so slow and frustrating to use, I would never take a gamble and throw more money at them. First and last product I'll buy from this company.
2026-05-26	J *****	Since last 2 updates, no longer have the option/function to alter the doorbell motion detection zone! Please bring it back - need to be able to set the area we want device to cover. Also lost 11% of battery life, with no events, in one day!
Since last 2 updates, no longer have the option/function to alter the doorbell motion detection zone! Please bring it back - need to be able to set the area we want device to cover. Also lost 11% of battery life, with no events, in one day!
2026-05-26	Lu*****	Cool.
Cool.
2026-05-25	Je*****	I keep getting a network error trying to see my events. Horrible app!
I keep getting a network error trying to see my events. Horrible app!