Reviews of GW Mail

By: Ghost Pattern Software App

List of user reviews and ratings for GW Mail

Total ratings

3.56 (Rating count: 2,324)

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Review summary

Users appreciate the developer's prompt support and that the app can effectively replace other devices for accessing GroupWise email initially. However, there are significant drawbacks such as a prolonged lack of updates causing feature gaps and compatibility issues. Missing essential functions like search and attachments frustrate users, as do manual sync requirements and unreliable notifications. Users also find the app expensive given these limitations, with some experiencing trouble opening emails and accessing folders fully.

Pros

Developer is responsive and provides quick, professional support when contacted.
App can work well as a substitute for carrying multiple phones, integrating GroupWise email.
The app allows access to GroupWise email without major initial challenges.

Cons

Lack of updates over several years, leading to diminished functionality and incompatibility with newer phones.
Essential features like email search, attachments, and calendar integration are missing or unreliable.
Requires manual syncing of emails; does not notify properly when new emails arrive.
App is expensive relative to its functionality and lack of updates, leading to user dissatisfaction.
Issues with opening emails and accessing all folders consistently.

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User Reviews

Recent rating average: 2.40

All time rating average: 3.56

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40% (8)

Date	Author	Comment
2021-08-28	Co*****	You have to manually sync mail all the time
You have to manually sync mail all the time
2021-08-16	Br*****	Daniel Solved my issue quickly and professionally. Great service!
Daniel Solved my issue quickly and professionally. Great service!
2021-04-27	Ka*****	I was also annoyed that I had to pay for an app because I kept getting kicked off the sync account and then I could never connect to my email because the app never recognized the url. I would appreciate a refund.
I was also annoyed that I had to pay for an app because I kept getting kicked off the sync account and then I could never connect to my email because the app never recognized the url. I would appreciate a refund.
2020-12-22	Do*****	After two years of waiting no updated features have been added. The GW native Web interface has a search function and allows for attachments, like any email client should. This program has yet to include those ESSENTIAL functions even after multiple requests. Add those and we'll talk. Jump to 2020. Still only semifuncional. No updates
After two years of waiting no updated features have been added. The GW native Web interface has a search function and allows for attachments, like any email client should. This program has yet to include those ESSENTIAL functions even after multiple requests. Add those and we'll talk. Jump to 2020. Still only semifuncional. No updates
2020-12-14	Ja*****	The developer of this app is great, functionality had stopped, I reached out to him and he replied immediately, put an update through and got it working again. Thanks.
The developer of this app is great, functionality had stopped, I reached out to him and he replied immediately, put an update through and got it working again. Thanks.
2020-08-17	Ch*****	Doesn't work anymore as there are no updates available
Doesn't work anymore as there are no updates available
2020-07-07	El*****	Worked well for years, unfortunately the app has not been updated in years and no longer works with newer phones.
Worked well for years, unfortunately the app has not been updated in years and no longer works with newer phones.
2020-04-24	A *****	Unable to add attachments.
Unable to add attachments.
2020-04-19	A *****	Has worked well up to date. I had one issue opening emails but seemed to resolve on it's own. Support was easy to contact about the issue
Has worked well up to date. I had one issue opening emails but seemed to resolve on it's own. Support was easy to contact about the issue
2020-01-25	A *****	Need update because of pdf. File Cannot be open
Need update because of pdf. File Cannot be open