Reviews of Pretzelmaker Rewards

By: FAT Brands Inc.

List of user reviews and ratings for Pretzelmaker Rewards

Total ratings

4.14 (Rating count: 204)

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Review summary

Pros

Loyalty/rewards program is appreciated by users.
Good service and nice staff.
Menu and rewards tracking feature when it works.

Cons

Issues with password reset and login.
Problems with placing orders through the app.
Rewards and promotions not showing properly or not working.
App usability issues, including error messages.
Frequent notifications that are hard to disable.

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User Reviews

Recent rating average: 3.10

All time rating average: 4.14

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Date	Author	Rating	Comment
2024-11-27	Ch*****		Everything was great. Great customer service and great coupon.
Everything was great. Great customer service and great coupon.
2024-08-27	mi*****		They are using the app to directly steal money from customers. I was charged $31 for items I was never given
They are using the app to directly steal money from customers. I was charged $31 for items I was never given

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