Reviews of GetYourGuide: Travel & Tickets

By: GetYourGuide

List of user reviews and ratings for GetYourGuide: Travel & Tickets

Total ratings

4.89 (Rating count: 321,034)

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Review summary

The GetYourGuide app is praised for its easy booking process, broad range of activities globally, and reliable, well-organized tours led by knowledgeable guides, with responsive customer service. The main recurring downside is occasional app performance lag. A minority mentions include privacy cookie concerns and one instance of a tour change without notice, but these are less common.

Pros

Easy to use booking platform with a user-friendly flow
Wide selection of tours and activities across many destinations worldwide
Excellent and knowledgeable tour guides
Good customer service with prompt responses
Reliable, well-organized bookings and experiences across multiple trips

Cons

App performance issues (lagging and usability hiccups) reported by users

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User Reviews

Recent rating average: 5.00

All time rating average: 4.89

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2% (87)

Date	Author	Comment
2026-07-04	La*****	very easy to use great tours, and fantastic value for money
very easy to use great tours, and fantastic value for money
2026-07-03	Po*****	Thank you so much for your time and everything ❤️
Thank you so much for your time and everything ❤️
2026-07-03	Ka*****	very easy to use.
very easy to use.