Reviews of GetYourGuide: Travel & Tickets

By: GetYourGuide App

List of user reviews and ratings for GetYourGuide: Travel & Tickets

Total ratings

4.89 (Rating count: 342,528)

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Review summary

The GetYourGuide app is praised for its easy booking process, broad range of activities globally, and reliable, well-organized tours led by knowledgeable guides, with responsive customer service. The main recurring downside is occasional app performance lag. A minority mentions include privacy cookie concerns and one instance of a tour change without notice, but these are less common.

Pros

Easy to use booking platform with a user-friendly flow
Wide selection of tours and activities across many destinations worldwide
Excellent and knowledgeable tour guides
Good customer service with prompt responses
Reliable, well-organized bookings and experiences across multiple trips

Cons

App performance issues (lagging and usability hiccups) reported by users

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User Reviews

Recent rating average: 5.00

All time rating average: 4.89

Upgrade to see all 1,101 reviews

9% (104)

Date	Author	Comment
2026-08-13	Ta*****	Easy to use
Easy to use
2026-08-13	Di*****	Traveling Guide
Traveling Guide
2026-08-13	Da*****	Easy to follow. Free cancelation & pay later very appealing!
Easy to follow. Free cancelation & pay later very appealing!
2026-08-13	Ja*****	Traveling Guide
Traveling Guide
2026-08-13	Li*****	I've used this app several times in the past two weeks and have been super 😄
I've used this app several times in the past two weeks and have been super 😄
2026-08-12	Om*****	Great customer service! Definitely improved.
Great customer service! Definitely improved.
2026-08-12	Jo*****	easy to use app. some great deals. so far so good with what we have booked
easy to use app. some great deals. so far so good with what we have booked
2026-08-12	Ta*****	the best app.
the best app.
2026-08-12	Sb*****	Best traveling guide app.
Best traveling guide app.
2026-08-12	Ma*****	Amazing experience
Amazing experience