Reviews of GetPlus: Poin & Reward

By: Getplus App

List of user reviews and ratings for GetPlus: Poin & Reward

Total ratings

4.31 (Rating count: 17,171)

Review summary

Pros

Cons

Internal server error when uploading photos or receipts
Accounts being blocked without notification or explanation
Unresponsive customer service
Long processing times for point redemption
Inability to access or use points after successful transactions

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User Reviews

Recent rating average: 1.40

All time rating average: 4.31

Upgrade to see all 21 reviews

86% (18)

Date	Author	Comment
2024-11-30	ir*****	well, after my phone recovered i reinstall this app but when i'm upload photos it always said "internal server error", i'm pretty sure i have a stable connection even i tried with different connection it still have same problem. has reached the the support via email, and not responding until now
well, after my phone recovered i reinstall this app but when i'm upload photos it always said "internal server error", i'm pretty sure i have a stable connection even i tried with different connection it still have same problem. has reached the the support via email, and not responding until now
2024-11-15	Be*****	They promise to process all the points from eshop max Nov 11, but until now, it still on process. So, what's going on with my left points from eshop?? There are so many eshop's points still on process since June 2024. Customer service on apps unreachable now.
They promise to process all the points from eshop max Nov 11, but until now, it still on process. So, what's going on with my left points from eshop?? There are so many eshop's points still on process since June 2024. Customer service on apps unreachable now.
2024-11-12	Ca*****	Bad service, getplus account was blocked without notification and my points were lost, approximately 100 thousand points
Bad service, getplus account was blocked without notification and my points were lost, approximately 100 thousand points
2024-11-08	Su*****	Can't upload photo with reason internal server error
Can't upload photo with reason internal server error
2024-11-07	di*****	It keeps telling me internal server error when uploade the receipt for almost a month
It keeps telling me internal server error when uploade the receipt for almost a month
2024-11-06	Is*****	Cannot upload the receipt, it's always written "internal server error" all the time. I'm using Samsung A54.
Cannot upload the receipt, it's always written "internal server error" all the time. I'm using Samsung A54.
2024-11-06	Ti*****	My account got blocked automatically " by system" , and i should be the one to explain to them about my transaction? How about fix your system instead? I guess this is your way to not allowing us to redeem our points. 👎👎👎
My account got blocked automatically " by system" , and i should be the one to explain to them about my transaction? How about fix your system instead? I guess this is your way to not allowing us to redeem our points. 👎👎👎
2024-11-05	Li*****	ga bisa upload struk, tulisannya "internal server error"
ga bisa upload struk, tulisannya "internal server error"
2024-11-02	Di*****	Dear Get Plus Team, please I need some help because my there's a trouble to uplod my bills. The notif always written as "server internal error" Why it's always like this? Please fix this bug/problem. Thanks
Dear Get Plus Team, please I need some help because my there's a trouble to uplod my bills. The notif always written as "server internal error" Why it's always like this? Please fix this bug/problem. Thanks
2024-10-31	Me*****	Internal server error. Please fix it.
Internal server error. Please fix it.