Genus-WFM

Genus WFM is a comprehensive Workforce Management solution designed to digitize and optimize field operations. It enhances productivity and operational efficiency by enabling organizations to go paperless and streamline workflows.

The extension covers every stage of work including Inventory Management, Consumer Indexing, Meter Installation, Operations and Maintenance (O&M), and Help Desk & Ticket Management. With Genus WFM, teams can efficiently track inventory, simplify consumer data management, accelerate meter installations, and resolve operational issues promptly through a robust ticketing system. This results in improved resource allocation, reduced errors, and faster issue resolution, helping organizations meet their operational targets effectively.