Reviews of True Cloud

By: Warner India

List of user reviews and ratings for True Cloud

Total ratings

3.65 (Rating count: 9,467)

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Review summary

True Cloud shows potential with decent camera quality when it works and some positive sentiment, but recurring problems harm user experience: verification and purchasing failures, weak support, app instability, buffering and slow or capped downloads, and cameras that fail offline or don’t log events. Addressing onboarding, reliability, and customer service is essential to improve overall satisfaction.

Pros

Camera quality is praised when it is functioning.
Occasional strong positive feedback in reviews (examples include 'very good', 'excellent', 'super').
Positive sentiment expressed by users using emojis (e.g., 🥰, 👍, ♥️).

Cons

Onboarding/purchasing issues: verification codes not sent and inability to purchase cloud services.
Poor or unresponsive customer support / no replies to problems.
Reliability and stability problems: app keeps stopping, frequent errors, playback issues.
Video streaming/download problems: buffering from cloud, slow download speeds, and a limit of 9 downloads.
Camera functionality problems: offline camera issues and alarms/events not being recorded.

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User Reviews

Recent rating average: 2.10

All time rating average: 3.65

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48% (151)

Date	Author	Comment
2026-06-02	Ra*****	cloud recording is not happening.
cloud recording is not happening.
2026-06-02	ba*****	nice
nice
2026-06-01	Pu*****	good 👍
good 👍
2026-06-01	Su*****	good app
good app
2026-06-01	Na*****	Please improve the Multi-view feature. In Dual Camera mode, both camera views are combined into a single frame, making it difficult to monitor each view clearly. It would be much better if each camera view could be displayed in a separate frame within Multi-view mode. This would make monitoring easier and more professional, especially for users with dual-lens cameras. Kindly add an option to split Dual Camera views into independent frames. Thank you.
Please improve the Multi-view feature. In Dual Camera mode, both camera views are combined into a single frame, making it difficult to monitor each view clearly. It would be much better if each camera view could be displayed in a separate frame within Multi-view mode. This would make monitoring easier and more professional, especially for users with dual-lens cameras. Kindly add an option to split Dual Camera views into independent frames. Thank you.
2026-05-31	Ma*****	settings problam
settings problam
2026-05-31	Sw*****	even after purchasing cloud subscription no footage from cloud. multiple issues. video keeps buffering. poor service h support
even after purchasing cloud subscription no footage from cloud. multiple issues. video keeps buffering. poor service h support
2026-05-29	Pr*****	bug not fixes still now
bug not fixes still now
2026-05-29	Ma*****	worst net work problem
worst net work problem
2026-05-28	Na*****	don't download this varast app
don't download this varast app