Reviews of True Cloud

By: Warner India App

List of user reviews and ratings for True Cloud

Total ratings

3.67 (Rating count: 10,189)

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Review summary

True Cloud shows potential with decent camera quality when it works and some positive sentiment, but recurring problems harm user experience: verification and purchasing failures, weak support, app instability, buffering and slow or capped downloads, and cameras that fail offline or don’t log events. Addressing onboarding, reliability, and customer service is essential to improve overall satisfaction.

Pros

Camera quality is praised when it is functioning.
Occasional strong positive feedback in reviews (examples include 'very good', 'excellent', 'super').
Positive sentiment expressed by users using emojis (e.g., 🥰, 👍, ♥️).

Cons

Onboarding/purchasing issues: verification codes not sent and inability to purchase cloud services.
Poor or unresponsive customer support / no replies to problems.
Reliability and stability problems: app keeps stopping, frequent errors, playback issues.
Video streaming/download problems: buffering from cloud, slow download speeds, and a limit of 9 downloads.
Camera functionality problems: offline camera issues and alarms/events not being recorded.

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User Reviews

Recent rating average: 3.40

All time rating average: 3.67

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46% (205)

Date	Author	Comment
2026-09-14	Ri*****	One of the worst campany in cctv relaunching app every 1-2 yrs leading to unable to combine and preview all the trueview product. I would be giving negative if I get to do
One of the worst campany in cctv relaunching app every 1-2 yrs leading to unable to combine and preview all the trueview product. I would be giving negative if I get to do
2026-09-14	Op*****	DON'T FORCE USER TO SHARE LOCATION. DATA STEALER APP.
DON'T FORCE USER TO SHARE LOCATION. DATA STEALER APP.
2026-09-12	mo*****	super 👍👍
super 👍👍
2026-09-12	As*****	nic pechr video cuwlaty but recharg hu is this
nic pechr video cuwlaty but recharg hu is this
2026-09-11	Gn*****	good app
good app
2026-09-10	R *****	Subject: Refund Request - Cloud Storage Issue Dear Support, I bought Treeview Cloud Storage for continuous 24/7 recording. However, the footage is recorded with frequent gaps and interruptions. Since it fails as promised, please fix it immediately or process a full refund.
Subject: Refund Request - Cloud Storage Issue Dear Support, I bought Treeview Cloud Storage for continuous 24/7 recording. However, the footage is recorded with frequent gaps and interruptions. Since it fails as promised, please fix it immediately or process a full refund.
2026-09-09	Sr*****	hi sir
hi sir
2026-09-08	Ma*****	best
best
2026-09-04	Ma*****	I've been trying to renew my cloud membership from two weeks and the app is now allowing me to proceed, it shows some error like wrong page or says that I'm using the older version of the app and that I need to install the latest version, while I just installed the app from playstore, there's no update in playstore. I even raised the support request a week back and no response from them. Worst maintenance 🤬
I've been trying to renew my cloud membership from two weeks and the app is now allowing me to proceed, it shows some error like wrong page or says that I'm using the older version of the app and that I need to install the latest version, while I just installed the app from playstore, there's no update in playstore. I even raised the support request a week back and no response from them. Worst maintenance 🤬
2026-09-04	Na*****	good app
good app