Reviews of True Cloud

By: Warner India App

List of user reviews and ratings for True Cloud

Total ratings

3.67 (Rating count: 10,056)

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Review summary

True Cloud shows potential with decent camera quality when it works and some positive sentiment, but recurring problems harm user experience: verification and purchasing failures, weak support, app instability, buffering and slow or capped downloads, and cameras that fail offline or don’t log events. Addressing onboarding, reliability, and customer service is essential to improve overall satisfaction.

Pros

Camera quality is praised when it is functioning.
Occasional strong positive feedback in reviews (examples include 'very good', 'excellent', 'super').
Positive sentiment expressed by users using emojis (e.g., 🥰, 👍, ♥️).

Cons

Onboarding/purchasing issues: verification codes not sent and inability to purchase cloud services.
Poor or unresponsive customer support / no replies to problems.
Reliability and stability problems: app keeps stopping, frequent errors, playback issues.
Video streaming/download problems: buffering from cloud, slow download speeds, and a limit of 9 downloads.
Camera functionality problems: offline camera issues and alarms/events not being recorded.

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User Reviews

Recent rating average: 3.50

All time rating average: 3.67

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47% (193)

Date	Author	Comment
2026-08-16	Ro*****	device offline issue present. In night device is automatically not working properly. and start again at morning. bad 😞
device offline issue present. In night device is automatically not working properly. and start again at morning. bad 😞
2026-08-15	K *****	useful App
useful App
2026-08-13	Pr*****	Not receive the push notifications in background and lock screen in my vivo mobile
Not receive the push notifications in background and lock screen in my vivo mobile
2026-08-12	sr*****	GOOD
GOOD
2026-08-10	Ro*****	very good
very good
2026-08-08	Su*****	This is a nice and probably one of the best app for handling CC Tv's
This is a nice and probably one of the best app for handling CC Tv's
2026-08-07	De*****	After the recent updates even though the wifi shows camera is connected but in side the app it shows offline..checked the connection it is connected but app keeps showing offline and sometimes when the camera suddenly becomes available as soon as I pan or tilt a few times it gets stuck and the goes offline even when connected to continuous power supply
After the recent updates even though the wifi shows camera is connected but in side the app it shows offline..checked the connection it is connected but app keeps showing offline and sometimes when the camera suddenly becomes available as soon as I pan or tilt a few times it gets stuck and the goes offline even when connected to continuous power supply
2026-08-07	Ro*****	osm
osm
2026-08-06	Ha*****	சூப்பர்
சூப்பர்
2026-08-05	ra*****	sometimes no playback storage problem but memory card free space
sometimes no playback storage problem but memory card free space