Reviews of GENBOLT CAM

By: Genbolt Inc App

List of user reviews and ratings for GENBOLT CAM

Total ratings

3.33 (Rating count: 650)

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Review summary

GENBOLT CAM cameras offer good value with decent features and have been reliable over time, supported by generally helpful customer service. However, the Android app suffers from frequent crashes, login and live view failures, problematic camera sharing, delayed or inaccurate notifications, and connectivity issues. Several updates have worsened app performance, frustrating users who rely on timely and reliable camera access. While the hardware holds promise, the app's instability significantly detracts from user experience.

Pros

Cameras are generally good value for money with decent zoom and night vision.
Customer service is responsive and provided older app versions when current app had issues.
Cameras have been reliable over extended periods (up to 2 years) according to some users.
App has improved compared to earlier versions, with fewer issues than in the past.

Cons

App frequently crashes, especially when accessing live view or after updates.
Users experience inability to log in or the app failing to open live streams.
Camera sharing functionality is problematic, with errors preventing shares and complicated user registration requirements.
Notifications are delayed and motion/human detection is unreliable, causing false alerts or missed events.
Connectivity issues between app and cameras, including failure to connect or cameras showing offline despite good network conditions.

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User Reviews

Recent rating average: 2.60

All time rating average: 3.33

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59% (48)

Date	Author	Comment
2026-07-27	Pi*****	easy to install , simple to manage, cannot fault this fantastic solar security camera . great value with 1st class customer services given by the company. great features, rolling monthly contracts n if required well developed & easy to navigate :) very happy 😊 really refreshing to deal with such helpful people 5☆ all round
easy to install , simple to manage, cannot fault this fantastic solar security camera . great value with 1st class customer services given by the company. great features, rolling monthly contracts n if required well developed & easy to navigate :) very happy 😊 really refreshing to deal with such helpful people 5☆ all round
2026-07-24	Ha*****	I have camera since long I have no problem with app and it working fine.
I have camera since long I have no problem with app and it working fine.
2026-07-24	Ja*****	Having major problems with it disconnecting from the Internet
Having major problems with it disconnecting from the Internet
2026-07-17	Gr*****	camera is clear and easy to use as well as this app. no issues at all
camera is clear and easy to use as well as this app. no issues at all
2026-07-16	Ja*****	Multiple issues connecting, setting up email forwarding, notifications constantly breaking down, and unfriendly userface. Constantly badgering Pop ups trying to sell subscriptions...
Multiple issues connecting, setting up email forwarding, notifications constantly breaking down, and unfriendly userface. Constantly badgering Pop ups trying to sell subscriptions...
2026-07-15	Ki*****	Cameras worked great until the latest updates. Now they no longer connect. What a waste of money. Useless if we actually need them
Cameras worked great until the latest updates. Now they no longer connect. What a waste of money. Useless if we actually need them
2026-07-14	St*****	Since today's update, the app is now working fine. Edit, the app has stopped giving notifications when it detects human presence
Since today's update, the app is now working fine. Edit, the app has stopped giving notifications when it detects human presence
2026-07-13	Ha*****	App stops working after June update asking for permission you can't give it. Get older version from a pure APC or k.
App stops working after June update asking for permission you can't give it. Get older version from a pure APC or k.
2026-07-11	BA*****	ask me for extra permission that I cant even give... so they can access my phone and my data! you are a camera app...will never buy again
ask me for extra permission that I cant even give... so they can access my phone and my data! you are a camera app...will never buy again
2026-07-11	R *****	worked great for years, now strange warning message about read/write permission which I can not find in app settings. can not access cameras anymore. please update app or explain how to remove message. very disappointing 👎
worked great for years, now strange warning message about read/write permission which I can not find in app settings. can not access cameras anymore. please update app or explain how to remove message. very disappointing 👎