Reviews of Genba

By: Operadora Regional de Franquicias, S.A. App

List of user reviews and ratings for Genba

Total ratings

4.10

Rating count: 571

Recent rating average: 3.20

5 ★ 41% 9

4 ★ 0% 0

3 ★ 5% 1

2 ★ 9% 2

1 ★ 45% 10

Recent reviews by month

Highest Pro only

Lowest Pro only

United States 4.10 5

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Review summary

Reviews praise Genba’s food and, for some, its service and ease of use. The recurring complaints are app crashes and account-access problems, along with a slow or inconvenient experience. Several users also describe delivery-area or address restrictions that blocked or canceled orders.

Pros

Several reviewers praise the cakes, pastries, muffins, and other food as delicious.
Multiple users report good or excellent service, including customer service.
Some users describe the app positively or find it easy to use.

Cons

Repeated crashes and errors prevent some users from logging in or placing orders.
Multiple users report trouble creating an account, registering, or accessing their account.
Some find the app slow or awkward to use, including navigating the menu.
Delivery coverage and address issues have led to rejected or canceled orders for multiple users.

User Reviews 22

ta buen

nice app for my sweet tooth

Muy buenos pasteles! felicidades

la mejor y sus pasteles y los muffins son deliciosos completamente recomendable 🫶🏻🙏🏻

Fácil de usar y excelente servicio de cliente

Sorry but the app is a nightmare. Keeps crashing and showing a critical error message and I could not even be able to log in.

El servicio es bueno. La interacción es muy lenta de la aplicación.

Malísima aplicación, muy complicada para registrarse. 🙄🙄

El diseño es bastante malo a mi parecer. La forma de ver el menú es demasiado incómoda, creo que deberían trabajar en eso. De igual forma, la aplicación SIEMPRE está crasheando, siempre; ahora hay un bug que ni me permite ordenar porque cuando selecciono mi dirección esta crashea.

Desde que cambie a mí Xiaomi Mi9 T no me deja siquiera loguearme, se me cierra automáticamente. La voy a dejar de usar.

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