Reviews of Gen Con

By: Gen Con Mobile

List of user reviews and ratings for Gen Con

Total ratings

2.63 (Rating count: 111)

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Review summary

Users appreciate the app's schedule, ticket purchasing, in-app maps, and messaging features as helpful tools for managing Gen Con events. However, many find it difficult to use due to frequent forced logins, poor map usability, unreliable search functions, persistent incorrect update prompts, and crashes. These issues cumulatively make the app frustrating and unreliable for attendees seeking convenience and guidance during the convention.

Pros

Helpful schedule feature showing events in chronological order
Ability to purchase tickets for events through the app
In-app maps of the convention center and surrounding locales
Messaging capability to contact friends and event organizers
Provides a basic electronic version of the Gen Con program

Cons

App frequently requires re-login each time it is opened
Map functionality is poor; unclear, confusing orientation, and lacks context at different zoom levels
Search function is unreliable, often not working or causing errors
Persistent false update notifications with no available updates
Usability issues such as difficult navigation, small clickable icons, and app crashes or freezes

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User Reviews

Recent rating average: 1.30

All time rating average: 2.63

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16% (10)

Date	Author	Comment
2024-08-07	Ro*****	Desperately needs a gps 'you are here'. Why is the map south side up making jumping between maps and this app very confusing. And why do I have to log in every time it opens?
Desperately needs a gps 'you are here'. Why is the map south side up making jumping between maps and this app very confusing. And why do I have to log in every time it opens?
2024-08-04	Ma*****	Really unpleasant app to use, order of operations to do basic things like filter is wonky. Really needs a refresh/redesign
Really unpleasant app to use, order of operations to do basic things like filter is wonky. Really needs a refresh/redesign