Reviews of Gate: Buy Bitcoin & Crypto

By: Gate.com App

List of user reviews and ratings for Gate: Buy Bitcoin & Crypto

Total ratings

4.41 (Rating count: 89,007)

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Review summary

Users praise Gate for its clean UI and overall ease of use, often calling it the best crypto app and a Binance alternative. However, recurring negatives include scam/fund-access concerns, verification friction (especially regional issues), stability problems after updates, and feature removals like Losers & Gainers. Network-detection quirks also appear. Overall, strong appeal but significant security, reliability, and verification hurdles need addressing.

Pros

Clean, intuitive UI/UX and easy-to-use interface.
Strong positive reception: many users call it the best crypto app and a preferred alternative to competitors like Binance.
Easy, non-US friendly KYC onboarding.

Cons

Serious concerns about scams and loss of funds: accounts wiped, withdrawals blocked or restricted.
Verification friction: frequent verification prompts and region-specific verification issues.
Stability issues after updates: crashes or startup hangs, plus intrusive network-detection problems.
Updates removing features/tokens (e.g., Losers & Gainers) reducing usability.

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User Reviews

Recent rating average: 3.00

All time rating average: 4.41

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25% (118)

Date	Author	Comment
2026-07-31	Jo*****	very much disappointed with this exchange today when i was about to receive the tesla pending share reward my account was restricted by gate.io for abnormal activity for no reason so I didn't got my reward while others do so much disappointing
very much disappointed with this exchange today when i was about to receive the tesla pending share reward my account was restricted by gate.io for abnormal activity for no reason so I didn't got my reward while others do so much disappointing
2026-07-31	Se*****	Worst exchange ever
Worst exchange ever
2026-07-30	ga*****	worst exchange, my account got issues cannot join any event, can't claim reward, event check in daily like not eligible for anything, when I go to gate support i not get any solution, the cs just tell to wait until account normal? until when? and nothing? I'm not doing any illegal things what wrong with this exchange? really disappointed 👎
worst exchange, my account got issues cannot join any event, can't claim reward, event check in daily like not eligible for anything, when I go to gate support i not get any solution, the cs just tell to wait until account normal? until when? and nothing? I'm not doing any illegal things what wrong with this exchange? really disappointed 👎
2026-07-30	Ab*****	This application becomes a very important application for general use,it really serves the purpose for which it's done
This application becomes a very important application for general use,it really serves the purpose for which it's done
2026-07-30	Mu*****	awesome App i like it so Much
awesome App i like it so Much
2026-07-30	Ta*****	Verified account for over a year, yet Gate.io flagged it with no clear reason. Support only repeats automated responses, offers no timeframe, no meaningful explanation, and no way to appeal or speed up the review. Customers deserve transparency, not copy-and-paste messages. My funds may be safe, but confidence in the platform is not. This has been a frustrating experience, and I expected far better support from a major exchange. Improve transparency, provide review estimates, and allow contact!
Verified account for over a year, yet Gate.io flagged it with no clear reason. Support only repeats automated responses, offers no timeframe, no meaningful explanation, and no way to appeal or speed up the review. Customers deserve transparency, not copy-and-paste messages. My funds may be safe, but confidence in the platform is not. This has been a frustrating experience, and I expected far better support from a major exchange. Improve transparency, provide review estimates, and allow contact!
2026-07-29	Bi*****	sounds good
sounds good
2026-07-28	Iq*****	Total Scam! Always rejects rewards!" "Worst exchange ever. When you join a campaign, it says you are eligible and takes your hard-earned money in trading fees. But when it's time to distribute the rewards, they give a fake 'risk control' excuse and say you are not eligible. They are just stealing fees from users. Stay away from this scam platform!"
Total Scam! Always rejects rewards!" "Worst exchange ever. When you join a campaign, it says you are eligible and takes your hard-earned money in trading fees. But when it's time to distribute the rewards, they give a fake 'risk control' excuse and say you are not eligible. They are just stealing fees from users. Stay away from this scam platform!"
2026-07-28	Le*****	excellent
excellent
2026-07-27	Ez*****	best exchange ever
best exchange ever