Date	Author	Comment
2025-01-27	An*****	Awful. Continually crashing. Unusable.
Awful. Continually crashing. Unusable.
2025-01-26	Fa*****	Keeps crashing, cannot get beyond home screen. Totally useless
Keeps crashing, cannot get beyond home screen. Totally useless
2025-01-25	D *****	First time using to book a treatment, can't even load the booking page. Slow as snail. Ended up calling the branch.
First time using to book a treatment, can't even load the booking page. Slow as snail. Ended up calling the branch.
2025-01-10	Al*****	Awful! Not fit for purpose. Cannot get any further than the home screen. Regardless of what you click, it won't go into another page and just close it down. Can't believe such a well known company has such a terrible app.
Awful! Not fit for purpose. Cannot get any further than the home screen. Regardless of what you click, it won't go into another page and just close it down. Can't believe such a well known company has such a terrible app.
2025-01-04	Ha*****	So many bugs!
So many bugs!
2025-01-02	Na*****	Awful app. So slow doesn't allow you to write details properly. So difficult to use..tried multiple times and still couldn't book a treatment!
Awful app. So slow doesn't allow you to write details properly. So difficult to use..tried multiple times and still couldn't book a treatment!
2024-12-31	Sa*****	Cannot enter text in required fields to book anything, cannot go back a screen when needed, cannot clearly view options and prices. Overall very frustrating to use and not fit for purpose- please do better!
Cannot enter text in required fields to book anything, cannot go back a screen when needed, cannot clearly view options and prices. Overall very frustrating to use and not fit for purpose- please do better!
2024-12-30	je*****	This app is unusable, not only is it slow but the keyboard keeps disappearing when trying to enter personal details for booking making it impossible to book anything. Have you actually tested this app before releasing it ?
This app is unusable, not only is it slow but the keyboard keeps disappearing when trying to enter personal details for booking making it impossible to book anything. Have you actually tested this app before releasing it ?
2024-12-27	Ne*****	Terrible. Can't do anything without it crashing. Website is almost as bad. Embarrassing for a premium brand.
Terrible. Can't do anything without it crashing. Website is almost as bad. Embarrassing for a premium brand.
2024-12-17	Ka*****	Shockingly terrible. Never fully loads; and when you think you're there, app crashes! Save your sanity and call the reservations team!
Shockingly terrible. Never fully loads; and when you think you're there, app crashes! Save your sanity and call the reservations team!

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