I bought a refurbished console on the app and the delivery time on there was totally incorrect. It said 1-3 days for free shipping since it was over the limit but it came in two weeks and I never received it. When I asked for a refund, They never gave me it. And when I checked it to purchase, it said it was sold out but when I called, they had two in person.
Overview
Features & Capabilities
User Growth & Download Statistics
- By:
- GameStop App
- Downloads:
- 9,452,431
- Rating:
- 3.94 (138,032)
- Version:
- 500.14.8 Last updated: 2025-03-29
- Version code:
- 1743201142
- Creation date:
- 2012-04-27
- Permissions:
- android.permission.ACCESS_COARSE_LOCATION Very high risk
- android.permission.ACCESS_FINE_LOCATION Very high risk
- android.permission.CAMERA Very high risk
- android.permission.READ_EXTERNAL_STORAGE High risk
- android.permission.WRITE_EXTERNAL_STORAGE High risk
- android.permission.ACCESS_WIFI_STATE Low risk
- android.permission.INTERNET Low risk
- android.permission.USE_BIOMETRIC Low risk
- android.permission.USE_FINGERPRINT Low risk
- android.permission.WAKE_LOCK Low risk
- android.permission.ACCESS_COARSE_LOCATION Very high risk
- Size:
- 39.78MB
- Email:
- mo*****@gamestop.com
- Website:
- Privacy policy:
- Full description:
- See detailed description
- Source:
- Google Play Store
- Data ingested on:
- 2025-10-14
- Compare stats and ranking:
-
Contact the developer
Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
- Developed by:
- GameStop App
- Google Play Store
- https://play.google.com/store/apps/details?id=com.gamestop.powerup
- Email:
- mo*****@gamestop.com
- Website:
- http://www.gamestop.com
User Reviews
Users appreciate the GameStop app's sleek design, easy shopping experience, integration with rewards programs, and wide product selection. However, recurrent issues include frequent unexpected logouts, buggy checkout processes, problematic search and cart functionality, unreliable points redemption, and poor customer support. These software glitches significantly impact usability and frustrate users despite the app's helpful features and overall potential.
Pros
- App has a sleek and user-friendly interface, making browsing and shopping easy.
- App integrates PowerUp Rewards program, allowing users to track points and get discounts easily.
- Wide selection of products including games, collectibles, PC parts, and clothing.
- Generally good pricing on items and availability of deals and free shipping options.
- Smooth transaction process and intuitive product filtering system.
Cons
- App frequently logs users out due to 'security reasons' and often prevents them from logging back in.
- Checkout process especially with PayPal often crashes or fails, requiring repetition and reauthentication.
- Inventory display and search functionality are buggy, with carts failing to load or show errors and search often returning 'Unable to Search' errors.
- Redeeming points and using rewards through the app is often broken or unreliable.
- Customer support is ineffective, with users experiencing long wait times or unhelpful responses.
Recent reviews
I really want to recommend that app, but I can't. If I could give it 0 stars, I would simply because they fail to make it usable. I tried picking "store pickup" as my option for check out but no matter what zip code I entered it would show no stores to me other then the shadle shopping center one that just so happens to be "out of stock". Most shopping nowadays can be done online, d at lower points for free shipping,too. If you have $80 to spend for free shipping, I'd say go for it but I don't.
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