Reviews of Step Counter & GPS Walks - Ped

By: Galaxy Line LLC

List of user reviews and ratings for Step Counter & GPS Walks - Ped

Total ratings

1.65 (Rating count: 435)

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Review summary

While some users appreciate the app's accurate step tracking and motivational features, many reviews highlight serious problems. The app frequently crashes and locks up, and suffers from poor customer service. Most concerning are numerous reports of deceptive billing practices with automatic subscription charges despite attempts to cancel, leading to user frustration and accusations of scam-like behavior. Overall, reliability and trust issues overshadow the app's intended benefits.

Pros

Simple and straightforward walking app with accurate step tracking, helping users keep on track with fitness goals.
Motivates users to incorporate walking into their routine and supports weight loss efforts.
Some users found it effective for step tracking and staying motivated.

Cons

App frequently crashes, especially during walking activities, with issues logging in and app freezing.
Misleading and deceptive billing practices: free trials leading to high unexpected charges, recurring billing even after cancellation, and difficulty unsubscribing.
Poor or non-existent customer service with unresponsive or unhelpful support, making refunds and subscription cancellations difficult or impossible.
App functionality issues: poor workout tracking, lack of notifications, and inability to sync with devices like Fitbit.
User interface issues including problems managing subscriptions and confusion over trial terms and subscription details.

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User Reviews

Recent rating average: 1.80

All time rating average: 1.65

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36% (20)

Date	Author	Comment
2024-11-25	Sh*****	I've been using this app for a few months, and it’s helped me lose weight by keeping me accountable. The step tracking and goals are great for staying motivated. Love it!
I've been using this app for a few months, and it’s helped me lose weight by keeping me accountable. The step tracking and goals are great for staying motivated. Love it!
2024-10-09	Ki*****	The click bait, how much you have to walk to lose weight. Its suppose to do all this stuff and once you pay a $1, it still doesnt tell you how much you have to walk to lose weight. This app is like all other apps that track your steps. I wanted to truthfully know how much I need to walk to lose weigh and this app doesn't do that. I downloaded today, cancelled today and deleted the app today.
The click bait, how much you have to walk to lose weight. Its suppose to do all this stuff and once you pay a $1, it still doesnt tell you how much you have to walk to lose weight. This app is like all other apps that track your steps. I wanted to truthfully know how much I need to walk to lose weigh and this app doesn't do that. I downloaded today, cancelled today and deleted the app today.