Reviews of Metrofun

By: Metrofun cooperative mobility Ltd

List of user reviews and ratings for Metrofun

Total ratings

2.50 (Rating count: 212)

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Review summary

Users find Metrofun offers affordable and enjoyable rides when operational, with a comfortable app interface. However, many report heavy and poorly maintained bikes, frequent issues unlocking bikes, poor app navigation and user experience, and problems with account verification and payment options, leading to frustration and distrust.

Pros

Affordable compared to rental scooters
Good service when it works
Nice app interface
Enjoyable to ride when bikes function properly
Comfortable app experience

Cons

Bikes are heavy and difficult to pedal
App has poor user experience and navigation issues
Frequent problems unlocking bikes without clear reason
App fails to save uploaded ID documents and verification emails not sent
Limited payment options and issues with credit card recognition

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User Reviews

Recent rating average: 2.60

All time rating average: 2.50

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256% (41)

Date	Author	Comment
2026-04-13	Ta*****	doesn't unlock anything because they don't know how to get my gps location
doesn't unlock anything because they don't know how to get my gps location
2026-04-04	Ya*****	אי אפשר להוסיף צילום תעודה מזהה אם לא עשיתי את זה בהרשמה הראשונית, מה שאומר שאני לא יכול להזמין אופניים חשמליים
אי אפשר להוסיף צילום תעודה מזהה אם לא עשיתי את זה בהרשמה הראשונית, מה שאומר שאני לא יכול להזמין אופניים חשמליים
2026-03-24	Le*****	The customer support is superb and very friendly. They were able to troubleshoot any difficulties I had with ease.
The customer support is superb and very friendly. They were able to troubleshoot any difficulties I had with ease.