Tapestry Mobile Android

Reviews of Tapestry Mobile

List of user reviews and ratings for Tapestry Mobile

Total ratings

4.13 (Rating count: 4,428)

Review summary

Tapestry Mobile is valued as a communication and learning documentation tool connecting parents and nurseries. However, multiple Android users report significant issues including unreliable notifications, frequent upload failures for photos and videos, poor user interface with crashes, and complex login/account management problems requiring repeated password resets. These bugs and usability flaws hinder the app's effectiveness despite its beneficial core concept and strong privacy protections.
Pros
  • Great tool for keeping a running memory book and communicating between parents and nurseries.
  • Allows parents to stay involved in their child's learning journey and share achievements with staff.
  • Helpful for linking home and school, facilitating home learning activities.
  • High security measures to protect children's privacy (though this has had some issues recently).
  • Ability to add observations, photos, and videos to document child development.
Cons
  • Android app is buggy and poorly designed compared to iOS, with issues like crashing, slow responses, and poor UI/UX.
  • Notifications do not work reliably on Android despite correct permission settings.
  • Uploading photos and videos often fails or is very slow; 'media not found' errors occur especially with files not in the main camera folder.
  • Login and account management is confusing and frustrating, with frequent forced password resets and login failures.
  • App frequently logs users out, is unstable, and sometimes prevents deleting or editing entries.
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User Reviews

Recent rating average: 1.80
All time rating average: 4.13
Upgrade to see all 27 reviews
5 star
4% (1)
4 star
11% (3)
3 star
7% (2)
2 star
33% (9)
1 star
44% (12)
DateAuthorRatingComment
2025-01-10
Ol*****
Bit hit and miss with complicated settings between you and nursery to enable notifications then randomly the notifications stop for android but ok for my wifes iphone, frustrating
Bit hit and miss with complicated settings between you and nursery to enable notifications then randomly the notifications stop for android but ok for my wifes iphone, frustrating
2024-11-14
Na*****
Journal has a glitch where every time I try to scroll down the page it resets to the top. It's very difficult to scroll to the bottom and read the information. The android app is of very poor quality compared to the iOS counterpart, and this needs to be resolved!
Journal has a glitch where every time I try to scroll down the page it resets to the top. It's very difficult to scroll to the bottom and read the information. The android app is of very poor quality compared to the iOS counterpart, and this needs to be resolved!
2024-11-08
Li*****
A brilliant tool, a running memory book and communication tool. allowing a holistic approach to every individual child and their adult. A great opportunity for parents while absent to be actively involved and to carry this learning journey into the home. Also allowing parents to upload their continued achievements so the staff can share in their progress.
A brilliant tool, a running memory book and communication tool. allowing a holistic approach to every individual child and their adult. A great opportunity for parents while absent to be actively involved and to carry this learning journey into the home. Also allowing parents to upload their continued achievements so the staff can share in their progress.
2024-11-04
La*****
Unable to receive notifications on android, all permissions allowed but will not acknowledge in app settings.
Unable to receive notifications on android, all permissions allowed but will not acknowledge in app settings.
2024-10-25
Ga*****
Worst app ever. Won't let me delete the old account with my old nursery. Yet It can't cope with the fact that I now have two accounts. It will only send me the password reset for the old nursery, I have to get the new nursery to do it for me. When I then change the password, I screenshoted the new password to confirm what it was, but even then it won't recognise it!? Now have to go back to my new nursery again. Absolute rubbish.
Worst app ever. Won't let me delete the old account with my old nursery. Yet It can't cope with the fact that I now have two accounts. It will only send me the password reset for the old nursery, I have to get the new nursery to do it for me. When I then change the password, I screenshoted the new password to confirm what it was, but even then it won't recognise it!? Now have to go back to my new nursery again. Absolute rubbish.
2024-10-21
An*****
Android push notifications are STILL not working! When will this be fixed? Issue was identified weeks ago
Android push notifications are STILL not working! When will this be fixed? Issue was identified weeks ago
2024-10-08
I *****
This app is extremely poor in design. Very much in need of Some UI design and proper functionality. School children could code a better app than this .
This app is extremely poor in design. Very much in need of Some UI design and proper functionality. School children could code a better app than this .
2024-10-04
Th*****
Can't even log in, just keeps telling me it couldn't find an active account with the details entered. Only way I can use Tapestry is by using the link in the daily emails to log in through a web page, using the same details that apparently aren't linked to an active account......... 🤔
Can't even log in, just keeps telling me it couldn't find an active account with the details entered. Only way I can use Tapestry is by using the link in the daily emails to log in through a web page, using the same details that apparently aren't linked to an active account......... 🤔
2024-10-02
Ma*****
Very buggy. Starting with the login. If you click on the eye icon to see what password you're typing, it will delete anything you had typed before. Edit: I see the reply that it was designed this way, making it thus the ONLY password box in the whole universe that deletes everything you have typed when you click on the eye. What a terrible way to innovate.
Very buggy. Starting with the login. If you click on the eye icon to see what password you're typing, it will delete anything you had typed before. Edit: I see the reply that it was designed this way, making it thus the ONLY password box in the whole universe that deletes everything you have typed when you click on the eye. What a terrible way to innovate.
2024-08-07
An*****
Such a janky app, does not bother to load stuff its self have to keep refreshing, messages shows have message go there nothing, no longer shows have a message go to other place oh ot shows you have a message again. Needs improvement for sure.
Such a janky app, does not bother to load stuff its self have to keep refreshing, messages shows have message go there nothing, no longer shows have a message go to other place oh ot shows you have a message again. Needs improvement for sure.
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