Reviews of Kinetic Secure Plus

By: Uniti Group App

List of user reviews and ratings for Kinetic Secure Plus

Total ratings

4.63 (Rating count: 719)

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Review summary

Kinetic Secure is appreciated for its user-friendly interface, effective security features, and good customer service, offering peace of mind to many users. However, multiple users encounter issues with video playback restrictions, login difficulties, and parental control limitations. While some praise the app highly, others find it redundant or unhelpful, highlighting mixed experiences concerning customer support and functionality.

Pros

App is user friendly and easy to navigate, with simple setup process.
Provides peace of mind and effective internet security, blocking real threats successfully.
Customer service is praised as polite, efficient, and helpful.
Does not noticeably slow down devices while running.
Good integration with internet service and overall positive experience for some users.

Cons

Some users report inability to watch videos or use reels while the app is active, leading to uninstallations.
Issues with account login, including invalid email recognition and problems receiving recovery emails.
Reports of customer service being unhelpful or dismissive in security concerns from some users.
Complaints about lack of ability to set customized parental controls, such as setting kids' own bedtimes.
Some users feel app duplicates existing security measures and provides limited additional value.

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User Reviews

Recent rating average: 3.90

All time rating average: 4.63

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38% (9)

Date	Author	Comment
2025-01-16	Ne*****	App works ok on a fresh device but does nothing 59 prevent my computer and iPhone from hacking
App works ok on a fresh device but does nothing 59 prevent my computer and iPhone from hacking
2025-01-07	Bu*****	Genetic secure is working W/O slowing down my machines.Thanks
Genetic secure is working W/O slowing down my machines.Thanks
2024-12-19	Ji*****	User friendly, easy to navigate.
User friendly, easy to navigate.
2024-12-19	Jo*****	I think it's pretty good for most users because of the easy setup. But for my needs it was a duplicate of what I already have in place on my devices.
I think it's pretty good for most users because of the easy setup. But for my needs it was a duplicate of what I already have in place on my devices.
2024-11-11	de*****	Won't let me watch videos or reels, I had to Uninstall it to get videos back...
Won't let me watch videos or reels, I had to Uninstall it to get videos back...
2024-10-26	Di*****	Best app I have ever used. I am safe and protected at all times.
Best app I have ever used. I am safe and protected at all times.
2024-10-06	Ly*****	I have not had a problem. With Connecticut, it's been wonderful. Hopefully the prices stay where they're at, if not lower.
I have not had a problem. With Connecticut, it's been wonderful. Hopefully the prices stay where they're at, if not lower.
2024-06-30	Jo*****	The only antivirus that works.
The only antivirus that works.
2024-05-02	De*****	Thanks Craig, for all of your help with my computer and internet problem, I do appreciate you
Thanks Craig, for all of your help with my computer and internet problem, I do appreciate you
2023-12-31	Te*****	I am very impressed w the satisfaction I've had w kinetic secure. This app works overtime. I was hacked last year. I've nvr really gotten rid of the hackers. Kinetic secure has kept them out of my hair. Ty so much!
I am very impressed w the satisfaction I've had w kinetic secure. This app works overtime. I was hacked last year. I've nvr really gotten rid of the hackers. Kinetic secure has kept them out of my hair. Ty so much!