Fronius Solar.SOS

Fronius Solar.SOS is a specialized Chrome extension designed as a self-service support solution for professional solar PV system installers. By simply entering the inverter serial number or state code, installers can quickly initiate and manage service processes online directly at the system site.

Key features include multi-account management, an overview of all service orders, rapid replacement part ordering, order status tracking, and direct messaging with technical support. Push notifications keep installers informed about updates such as order statuses. Additionally, users gain access to all relevant installation and operating instructions including videos on YouTube. This app is specifically designed for B2B use, enabling solar installers to efficiently troubleshoot and resolve technical issues independently at any time.