Reviews of FourKites

By: FourKites, Inc. App

List of user reviews and ratings for FourKites

Total ratings

3.35 (Rating count: 180)

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Review summary

Many users report critical issues with the FourKites Android app, especially with the map tracking feature failing to load, frequent crashes, login problems, and bugs introduced in recent updates. While the app offers useful delivery time estimates and helps track shipments, its instability and malfunctioning features cause significant frustration, limiting its usefulness for work-related tracking.

Pros

Provides estimated delivery times and narrows down time frames.
Helps users track deliveries and shipments.
Unlike the iOS version, Android app keeps users logged in without frequent re-logins.

Cons

Map tracking/view route feature does not work, showing blank or white screen on Android devices.
Frequent app crashes, freezes, and inability to open or login properly.
Latest updates introduced multiple bugs including blank notifications, server down errors, and inaccurate ETA.
Overall instability and unreliability make the app nearly useless, especially when depending on live tracking for work.

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User Reviews

Recent rating average: 1.30

All time rating average: 3.35

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60% (12)

Date	Author	Comment
2023-07-01	do*****	Terrible. The worst trucking tracking app. Congrads u did it. You made the worst one.
Terrible. The worst trucking tracking app. Congrads u did it. You made the worst one.
2023-03-17	mi*****	Supposed to use this attract deliveries for work. However, when you click view route, a blank screen shows up. Try to uninstall and reinstalling still does not work
Supposed to use this attract deliveries for work. However, when you click view route, a blank screen shows up. Try to uninstall and reinstalling still does not work
2023-01-26	Br*****	Works when it feels like. Can't log in most of the time. Absolutely Worthless if you have to depend on it. Who programmed this?! Don't Download!
Works when it feels like. Can't log in most of the time. Absolutely Worthless if you have to depend on it. Who programmed this?! Don't Download!
2023-01-21	Er*****	Since last update app does not work on Android phones. Specifically the tracking portion with the map. The map comes up with a blank screen.
Since last update app does not work on Android phones. Specifically the tracking portion with the map. The map comes up with a blank screen.
2023-01-03	Ja*****	The tracker has not been working for months. Like other users I've been having this issue. This app needs to be updated to fix this issue
The tracker has not been working for months. Like other users I've been having this issue. This app needs to be updated to fix this issue
2023-01-02	Al*****	Map won't work for android when I wanna see the map it just go to blank white screen my coworker has a iPhone and it works perfectly fine on his app whats the point of having this app if I can see where my load is
Map won't work for android when I wanna see the map it just go to blank white screen my coworker has a iPhone and it works perfectly fine on his app whats the point of having this app if I can see where my load is
2022-12-26	Sh*****	Fix the map. What's the point of a tracking app if we can't see where our loads are.
Fix the map. What's the point of a tracking app if we can't see where our loads are.
2022-12-21	Ne*****	Most recent update has broken the map view. Won't load the map when you click on view route. Load number, ETA, appointment details work....but the map tracking does not. Update - Still broken and the ETA is also acting up. App is nearly useless at this point.
Most recent update has broken the map view. Won't load the map when you click on view route. Load number, ETA, appointment details work....but the map tracking does not. Update - Still broken and the ETA is also acting up. App is nearly useless at this point.
2022-12-10	Da*****	Unable to view route. Just white screen. Must not be an option to roll back to previous version.
Unable to view route. Just white screen. Must not be an option to roll back to previous version.
2022-12-02	Dy*****	Unable to view map on newest version. I use this for work and its been very annoying, I have to use the website to do live tracking now.
Unable to view map on newest version. I use this for work and its been very annoying, I have to use the website to do live tracking now.