Reviews of My Electric Account

By: 4-County Electric Power Association App

List of user reviews and ratings for My Electric Account

Total ratings

4.23 (Rating count: 87)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users appreciate the app for its ease of use, ability to pay bills, report outages, and check usage. However, multiple users report problems such as being logged out unexpectedly, the app interrupting other phone functions by popping up randomly, and difficulties logging in despite reinstalling. Overall, while useful and feature-rich, the app has stability and accessibility issues for some users.

Pros

Easy to use and navigate.
Allows users to pay electric bills online.
Can report power outages through the app.
Provides useful features like checking usage and outage information.

Cons

App frequently logs users out unexpectedly.
App randomly pops up and interrupts other phone activities.
Some users experience issues logging into the app, even after reinstalling.

Upgrade to see all 20 reviews

User Reviews

Recent rating average: 3.40

All time rating average: 4.23

Upgrade to see all 20 reviews

25% (5)

Date	Author	Comment
2024-05-30	To*****	I can log in to the website but the app won't let me log in.
I can log in to the website but the app won't let me log in.
2023-12-15	Sc*****	Great place
Great place
2023-10-24	De*****	It's quick, easy and simple.
It's quick, easy and simple.
2023-07-20	Ge*****	Won't open
Won't open
2023-02-22	ka*****	Bless ALL the ppl on tha team and a huge thankfulness for the help I got from them....😄
Bless ALL the ppl on tha team and a huge thankfulness for the help I got from them....😄
2023-01-15	Tr*****	Really easy to use. I can pay my electric bill on here. You can also report power outages as well.
Really easy to use. I can pay my electric bill on here. You can also report power outages as well.
2022-10-10	CA*****	This is a great App, I have no issues with it...
This is a great App, I have no issues with it...
2022-08-12	Jo*****	Great to pay bills online
Great to pay bills online
2021-02-12	Wi*****	Worst app ever you can not even get on it anymore it won't let you in
Worst app ever you can not even get on it anymore it won't let you in
2021-01-14	Ma*****	awful!!!! I can not open the app. I have uninstalled AND re-installed the app SEVERAL TIMES and it doesn't matter. please fix this so I can pay my freakin' light bill!!!!! thank you for your time
awful!!!! I can not open the app. I have uninstalled AND re-installed the app SEVERAL TIMES and it doesn't matter. please fix this so I can pay my freakin' light bill!!!!! thank you for your time