Reviews of Ford Pro Telematics Drive

By: Ford Motor Co. App

List of user reviews and ratings for Ford Pro Telematics Drive

Total ratings

3.60 (Rating count: 134)

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Review summary

Users experience significant login problems and report that app features often do not function properly, sometimes performing worse than the website. There are serious security concerns about unauthorized access allowing others to control vehicles remotely. However, the app has helpful features for fleet management and vehicle health monitoring. Overall, the user experience is mixed with critical functional and security issues noted by multiple users.

Pros

Helpful features for managing fleet vehicles and understanding vehicle health status.

Cons

Frequent login issues including inability to log in and repeated logouts.
App functionality is poor or inconsistent; features do not work as expected or as well as the website.
Security concerns due to unauthorized access allowing others to control vehicle functions remotely.
PID devices connected via OBDII ports work sporadically or not at all.

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User Reviews

Recent rating average: 2.40

All time rating average: 3.60

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62% (8)

Date	Author	Comment
2025-01-23	Ja*****	I have been driving problem it's not working
I have been driving problem it's not working
2024-12-16	Pe*****	Does nothing
Does nothing
2024-12-02	Ni*****	Keeps logging out when trying to start the car remotely
Keeps logging out when trying to start the car remotely
2024-11-23	Lo*****	This app is cloned. Please remove all devices from this app.
This app is cloned. Please remove all devices from this app.
2024-11-22	ke*****	There gggrrrreesaat
There gggrrrreesaat
2024-10-28	In*****	PID devices plugged into OBDII ports work sporadically or not at all.
PID devices plugged into OBDII ports work sporadically or not at all.
2024-10-24	Pr*****	The most useless app ever does nothing how can such a large company have this poor an experience of an app.
The most useless app ever does nothing how can such a large company have this poor an experience of an app.
2024-09-13	Mo*****	Can not log in. I am using currently Ford Pass/FordPass Pro and the credentials are correct but not accepted.
Can not log in. I am using currently Ford Pass/FordPass Pro and the credentials are correct but not accepted.
2024-03-16	Ja*****	Wanted to let people know that the gentleman who claims that his now ex-wife had used this app to access his vehicle without his input or control is absolutely correct. Ford Motor Company has a company policy to ignore, refuse service, call people liars, etc. When it comes to someone telling them that their vehicles can be hacked and altered via any cell phone. In my case a woman decided to alter my truck to the point it no longer ran. Prior to this, she made every attempt to sabotage my brakes
Wanted to let people know that the gentleman who claims that his now ex-wife had used this app to access his vehicle without his input or control is absolutely correct. Ford Motor Company has a company policy to ignore, refuse service, call people liars, etc. When it comes to someone telling them that their vehicles can be hacked and altered via any cell phone. In my case a woman decided to alter my truck to the point it no longer ran. Prior to this, she made every attempt to sabotage my brakes
2023-11-03	Br*****	Really great app, very helpful features for managing fleet vehicles and understanding health status!
Really great app, very helpful features for managing fleet vehicles and understanding health status!