Reviews of Frontier Airlines

By: Frontier Airlines App

List of user reviews and ratings for Frontier Airlines

Total ratings

4.74 (Rating count: 208,995)

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Review summary

Overall, reviewers find the Frontier app easy to use and fast, with helpful flight information. However, recurring issues include login problems, ticket purchase difficulties, loyalty mileage discrepancies, and a forced app-based check-in/upsell barrier. Some users also report occasional navigation glitches or outdated flight info. Despite these, many positives persist, including quick installation and generally favorable experiences with Frontier's service.

Pros

Easy to use with intuitive navigation and quick installation
Information-rich app with helpful flight details
Fast and to-the-point performance
General positive user experience with clear access to features

Cons

Login/account verification and password reset issues
Ticket purchasing/checkout difficulties
Miles/points missing or not syncing
App-based check-in required or upsell barrier
Occasional usability/UX confusion

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User Reviews

Recent rating average: 3.80

All time rating average: 4.74

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39% (304)

Date	Author	Comment
2026-08-16	Ru*****	Greater software.
Greater software.
2026-08-16	Vi*****	nice
nice
2026-08-16	Ca*****	Hard to navigate need smart people to update the app
Hard to navigate need smart people to update the app
2026-08-16	Gr*****	I cant find flights from PHX-FAR on 8/17 or 8/18.
I cant find flights from PHX-FAR on 8/17 or 8/18.
2026-08-16	Br*****	good
good
2026-08-16	Ki*****	They keep you well informed on what to do n when.
They keep you well informed on what to do n when.
2026-08-16	Ke*****	overly going cheap air
overly going cheap air
2026-08-16	Na*****	I wanted to change the dates of my round trip. Somehow the return trip got reversed in departure and arrival airports. I had 2 flights leaving Phoenix for Cleveland a week apart. The app shouldn't have done that, or let me blunder into such a mistake.
I wanted to change the dates of my round trip. Somehow the return trip got reversed in departure and arrival airports. I had 2 flights leaving Phoenix for Cleveland a week apart. The app shouldn't have done that, or let me blunder into such a mistake.
2026-08-16	Ka*****	love this airline!!! I will choose FRONTIER over any airline. The service, professional employees, clean planes. The take off and landing was smooth. Iv flown almost every airline ,Im 64yr and my most recent trip was excellent thanks to Frontier Airlines! Stellar!!!
love this airline!!! I will choose FRONTIER over any airline. The service, professional employees, clean planes. The take off and landing was smooth. Iv flown almost every airline ,Im 64yr and my most recent trip was excellent thanks to Frontier Airlines! Stellar!!!
2026-08-16	Ma*****	everything Frontier is zero stars
everything Frontier is zero stars