Reviews of Flowwow: Flowers & Gifts

By: LLC FLOWWOW App

List of user reviews and ratings for Flowwow: Flowers & Gifts

Total ratings

4.54 (Rating count: 133,756)

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Review summary

Many reviews praise bouquet quality and some positive service moments, but a core set of issues repeats: unreliable delivery (late or not delivered), unresponsive support, and payment/refund problems. Verification codes and login can also fail. A subset of users reports good experiences and helpful staff, but persistent operational problems undermine overall reliability.

Pros

High-quality, well-arranged bouquets.
Positive overall service experience (e.g., 'First class service' / 'I had a great experience').
Prompt or helpful support in some cases.

Cons

Delivery delays or non-delivery / orders arriving late or being rescheduled.
Customer support unresponsive or robotic and slow to respond.
Payment issues (cards declined, double charges, refunds not processed).
Registration/login issues (SMS/WhatsApp verification codes not working).
High prices / perceived overpriced bouquets.

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User Reviews

Recent rating average: 2.60

All time rating average: 4.54

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36% (51)

Date	Author	Comment
2026-08-06	Ol*****	I love giving flowers to my partner my usual sign of affection.
I love giving flowers to my partner my usual sign of affection.
2026-07-24	De*****	New update: 1 star. I was on the checkout page but couldn't complete the payment because of a poor internet connection (it never redirected me to my bank). When I went back to the checkout, my promo code had disappeared. I tried contacting support, but they didn't respond.
New update: 1 star. I was on the checkout page but couldn't complete the payment because of a poor internet connection (it never redirected me to my bank). When I went back to the checkout, my promo code had disappeared. I tried contacting support, but they didn't respond.
2026-07-23	Ar*****	приложение глючное, цветочный бизнес трэш, но они написали что подумают, может быть )
приложение глючное, цветочный бизнес трэш, но они написали что подумают, может быть )
2026-07-21	ДА*****	Всё Красиво.
Всё Красиво.
2026-06-29	Pa*****	i failed to login even. i tried for an hour. its not an app, but a failure
i failed to login even. i tried for an hour. its not an app, but a failure
2026-06-01	No*****	Заказал цветы в 17 часов, по словам магазина, согласовали с клиентом доставку на 22:00 (хотя и слова не было об этом при звонке), ок, курьер в итоге написал в 00:00, когда человек уже спать ложился, в итоге, деньги за заказ вернули, а за доставку полтора рубля - нет. Классный сервис.
Заказал цветы в 17 часов, по словам магазина, согласовали с клиентом доставку на 22:00 (хотя и слова не было об этом при звонке), ок, курьер в итоге написал в 00:00, когда человек уже спать ложился, в итоге, деньги за заказ вернули, а за доставку полтора рубля - нет. Классный сервис.
2026-05-21	Mi*****	Excellent service!
Excellent service!
2026-05-16	St*****	Can't register. Support didn't help me and offered no coupons for inconveniences
Can't register. Support didn't help me and offered no coupons for inconveniences
2026-05-06	A *****	Большой выбор цветов и подарков, легко оплатить. спасибо за возможность радовать близких издалека.
Большой выбор цветов и подарков, легко оплатить. спасибо за возможность радовать близких издалека.
2026-04-06	na*****	فیلم های زیبا
فیلم های زیبا