Reviews of Visitors

By: GPH

List of user reviews and ratings for Visitors

Total ratings

2.45 (Rating count: 579)

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Review summary

Users experience repeated login and registration errors, leading to frustration. The app often crashes or closes when submitting details. Language settings do not properly switch to English. Important features like itikaf reservation are frequently unavailable or show errors. Customer support is unresponsive or non-existent. However, the app provides informative mosque-related content and aims to support religious activities.

Pros

Provides informative content about mosque facilities and history
Features related to mosque visits and itikaf reservations
Intended to support religious activities and services

Cons

Frequent login and registration errors preventing access
App crashes or closes unexpectedly during use
Issues with language settings not respecting English preference
Lack of customer support or communication channels
Booking and reservation features, especially for itikaf, not functioning properly

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User Reviews

Recent rating average: 1.60

All time rating average: 2.45

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65% (13)

Date	Author	Comment
2024-03-31	Fa*****	Not able to login.. always it's showing error occurred
Not able to login.. always it's showing error occurred
2024-03-26	Sa*****	I am unable to signup to this application. Every time giving error of wrong id.
I am unable to signup to this application. Every time giving error of wrong id.
2024-03-23	Su*****	Firstly the log in button doesn't work then after several trials it doesn't log in and says 'an error occured'...
Firstly the log in button doesn't work then after several trials it doesn't log in and says 'an error occured'...
2024-03-20	Di*****	It's not allowed to register mobile number from out side KSA, so can't make a new registration account to get the services
It's not allowed to register mobile number from out side KSA, so can't make a new registration account to get the services
2024-03-19	Sa*****	Worst app. Keep pausing. Shows Arabic, even when you select English.
Worst app. Keep pausing. Shows Arabic, even when you select English.
2024-03-19	AK*****	Now last few days I try for itekhaf registration,but that show is error..
Now last few days I try for itekhaf registration,but that show is error..
2024-03-14	Te*****	I am trying to reach out the option for aitkaaf registration but showing an error 😶😶😶 This is not helpful.
I am trying to reach out the option for aitkaaf registration but showing an error 😶😶😶 This is not helpful.
2024-03-11	Fu*****	How do I reach out to you.We are experiencing difficulty to register for itikaaf.Why don't you have a message centre or a helpline.extremely frustrating.Accomodate the Ummah.I will change my rating based on your reply
How do I reach out to you.We are experiencing difficulty to register for itikaaf.Why don't you have a message centre or a helpline.extremely frustrating.Accomodate the Ummah.I will change my rating based on your reply
2024-03-08	I *****	Salaam ... very unfortunate...this app hardly works properly every time new issues....never received otp ....search nationalities not working... This app was made for the precious cause...for Allah sake make it fully functional and integrate latest technological development platforms...hope this app will benefit whole ummah immediately 😊 still rating it 5 just to make it highly rated on playstore
Salaam ... very unfortunate...this app hardly works properly every time new issues....never received otp ....search nationalities not working... This app was made for the precious cause...for Allah sake make it fully functional and integrate latest technological development platforms...hope this app will benefit whole ummah immediately 😊 still rating it 5 just to make it highly rated on playstore
2024-02-24	Ay*****	Neither their email works nor their chatbot. Not even the phone number. Email returned as invalid email. And they dont reply to any questions asked on the app. I dont even know why they have this app
Neither their email works nor their chatbot. Not even the phone number. Email returned as invalid email. And they dont reply to any questions asked on the app. I dont even know why they have this app