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4.81 (Rating count: 2,160)Receive review notifications
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Review summary
Users praise Five Lakes for its effective debt reduction services, responsive customer support, and an easy-to-use app that keeps them updated on their progress. Many find the program hopeful and helpful in managing finances. However, some note that debt settlements take time and desire clearer communication, including more assertive creditor negotiations and better update notifications. Pros
- Effective debt reduction and settlement programs showing positive results quickly
- Great customer service that is responsive, professional, and supportive
- User-friendly app interface that keeps users informed about their debt status and progress
- Clear explanations of the process and help with understanding debt settlement options
- Helps users save money monthly and provides hope during financial difficulties
Cons
- The debt resolution process can be slow for some users, with only partial creditor settlements after months in the program
- Some users desire more detailed written explanations and assertiveness from the team in creditor negotiations
- Notifications or updates on settlement offers could be improved for timeliness
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User Reviews
Recent rating average: 5.00
All time rating average: 4.81
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-13 |  | | Awesome, professional, great results!!! Five Lakes made me feel like there's hope with my situation. I can breathe now🙂 I recommend Five Lakes to anyone looking for solutions and resolutions!!! |
| Awesome, professional, great results!!! Five Lakes made me feel like there's hope with my situation. I can breathe now🙂 I recommend Five Lakes to anyone looking for solutions and resolutions!!! | |||
| 2025-01-09 |  | | I have been in the program for a short while but already seeing positive results. Hopefully this will continue and will settle with other creditors soon. Customer service is very good in answering questions and resolving issues. LM |
| I have been in the program for a short while but already seeing positive results. Hopefully this will continue and will settle with other creditors soon. Customer service is very good in answering questions and resolving issues. LM | |||
| 2025-01-03 |  | | Five Lakes has reduced my debt by so much. I am now able to afford my other monthly bills. |
| Five Lakes has reduced my debt by so much. I am now able to afford my other monthly bills. | |||
| 2025-01-01 |  | | Five Lakes keeps me informed on what is going on. They have done an outstanding job of me. I would recommend them to everyone. |
| Five Lakes keeps me informed on what is going on. They have done an outstanding job of me. I would recommend them to everyone. | |||
| 2025-01-01 |  | | Great app! Keeps me apprised of my debt status. It's nice to see progress being made |
| Great app! Keeps me apprised of my debt status. It's nice to see progress being made | |||
| 2024-12-30 |  | | So far it sounds really good, And they will be saving me some money each month, maybe I can eat healthy now. |
| So far it sounds really good, And they will be saving me some money each month, maybe I can eat healthy now. | |||
| 2024-12-20 |  | | when I signed up I did not believe they could reduce my debt by 50 percent. But it is working after two debt settlement offers. |
| when I signed up I did not believe they could reduce my debt by 50 percent. But it is working after two debt settlement offers. | |||
| 2024-12-17 |  | | This app is so easy to use and upload documents. I was worried that I couldn't figure it out, but it was very helpful with the process. |
| This app is so easy to use and upload documents. I was worried that I couldn't figure it out, but it was very helpful with the process. | |||
| 2024-12-10 |  | | I can not say enough great things about Five Lakes. They are totally life changing and super helpful and supportive. Thank you guys so much 💓 |
| I can not say enough great things about Five Lakes. They are totally life changing and super helpful and supportive. Thank you guys so much 💓 | |||
| 2024-12-08 |  | | I really appreciate the help that Five Lakes is giving me with my debts and all the effort they are doing. |
| I really appreciate the help that Five Lakes is giving me with my debts and all the effort they are doing. | |||
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