Reviews of 5F

By: Vorto Technologies

List of user reviews and ratings for 5F

Total ratings

3.20 (Rating count: 211)

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Review summary

Multiple user reviews criticize the 5F app for assigning loads with long deadhead distances, contributing to driver inefficiency. There are concerns about corruption and favoritism affecting load assignments. Users report technical glitches with logging hours, shift management, and load acceptance penalties. Customer support is unsatisfactory with limited human assistance. Additionally, the app is viewed as complex and non-intuitive for truck drivers, negatively affecting their operational experience.

Pros

Cons

App often assigns loads with excessive deadhead miles, causing inefficiency for drivers.
The platform appears susceptible to favoritism and corruption, leading to unfair load distributions.
App has technical issues such as failure to update Electronic Logging Device (ELD) hours and problems with shift and load management.
Poor customer support with reliance on bots and lack of real-time problem resolution.
App is complicated and not user-friendly for truck drivers, with issues like inability to add trailers and frequent forced reroutes.

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User Reviews

Recent rating average: 1.20

All time rating average: 3.20

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19% (17)

Date	Author	Comment
2025-01-09	Ka*****	They always send you to the farthest load point and decline reroutes.
They always send you to the farthest load point and decline reroutes.
2024-12-05	Sd*****	The platform can easily be rigged to be dishonest and corrupt. Operations and dispatchers can control driver favoritism on who gets more loads. Company RL Walker was recently busted for paying dispatchers in Colorado for years to give load preference to their drivers, and only 1 dispatcher was fired. The platform creates a lot of dishonesty and unfairness for you if you don't pay into their corruption.
The platform can easily be rigged to be dishonest and corrupt. Operations and dispatchers can control driver favoritism on who gets more loads. Company RL Walker was recently busted for paying dispatchers in Colorado for years to give load preference to their drivers, and only 1 dispatcher was fired. The platform creates a lot of dishonesty and unfairness for you if you don't pay into their corruption.