Reviews of 5F

By: Vorto Technologies App

List of user reviews and ratings for 5F

Total ratings

3.20 (Rating count: 211)

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Review summary

Multiple user reviews criticize the 5F app for assigning loads with long deadhead distances, contributing to driver inefficiency. There are concerns about corruption and favoritism affecting load assignments. Users report technical glitches with logging hours, shift management, and load acceptance penalties. Customer support is unsatisfactory with limited human assistance. Additionally, the app is viewed as complex and non-intuitive for truck drivers, negatively affecting their operational experience.

Pros

Cons

App often assigns loads with excessive deadhead miles, causing inefficiency for drivers.
The platform appears susceptible to favoritism and corruption, leading to unfair load distributions.
App has technical issues such as failure to update Electronic Logging Device (ELD) hours and problems with shift and load management.
Poor customer support with reliance on bots and lack of real-time problem resolution.
App is complicated and not user-friendly for truck drivers, with issues like inability to add trailers and frequent forced reroutes.

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User Reviews

Recent rating average: 1.20

All time rating average: 3.20

Upgrade to see all 22 reviews

77% (17)

Date	Author	Comment
2025-01-09	Ka*****	They always send you to the farthest load point and decline reroutes.
They always send you to the farthest load point and decline reroutes.
2024-12-05	Sd*****	The platform can easily be rigged to be dishonest and corrupt. Operations and dispatchers can control driver favoritism on who gets more loads. Company RL Walker was recently busted for paying dispatchers in Colorado for years to give load preference to their drivers, and only 1 dispatcher was fired. The platform creates a lot of dishonesty and unfairness for you if you don't pay into their corruption.
The platform can easily be rigged to be dishonest and corrupt. Operations and dispatchers can control driver favoritism on who gets more loads. Company RL Walker was recently busted for paying dispatchers in Colorado for years to give load preference to their drivers, and only 1 dispatcher was fired. The platform creates a lot of dishonesty and unfairness for you if you don't pay into their corruption.
2024-09-14	Ri*****	How are you suppose to train drivers when they won't allow passengers even for training purposes ?
How are you suppose to train drivers when they won't allow passengers even for training purposes ?
2024-07-03	ch*****	The waiting and the rates keep dropping. Cost to live goes up cost and maintenance goes up. Used to be an amazing company
The waiting and the rates keep dropping. Cost to live goes up cost and maintenance goes up. Used to be an amazing company
2024-06-30	Al*****	This app sucks, it gives you a load that would make you deadhead over 180 miles away, when I could of easily drove 40-60 mi. It's ridiculous!!!
This app sucks, it gives you a load that would make you deadhead over 180 miles away, when I could of easily drove 40-60 mi. It's ridiculous!!!
2024-04-26	Co*****	I used to be able upload images of my BOL . Now I have to take a picture of the boL with the 5f app. You can no longer upload images of documents.
I used to be able upload images of my BOL . Now I have to take a picture of the boL with the 5f app. You can no longer upload images of documents.
2023-10-28	Am*****	A terrible experience in oh wv pa area the manager (jc) fired me yesterday because I didn't tight the box locks, when 99% of the drivers doesn't do it, But I know the real reason! The truth is that him and 5 or 6 older drivers are like a gang that hate immigrants and they're trying to fire all of them! That's what I strongly believe!
A terrible experience in oh wv pa area the manager (jc) fired me yesterday because I didn't tight the box locks, when 99% of the drivers doesn't do it, But I know the real reason! The truth is that him and 5 or 6 older drivers are like a gang that hate immigrants and they're trying to fire all of them! That's what I strongly believe!
2023-09-27	Jo*****	Not a very good app it keeps deleting my shift made my tier go way down, and everytime I'm going to accept a load I have to call customer support so they can add my truck number what a mess...
Not a very good app it keeps deleting my shift made my tier go way down, and everytime I'm going to accept a load I have to call customer support so they can add my truck number what a mess...
2022-10-21	Re*****	Worst app out there for dispatch will skip drivers that's been waiting for hours and give a guy just coming on a load
Worst app out there for dispatch will skip drivers that's been waiting for hours and give a guy just coming on a load
2022-05-11	Ea*****	This app suppose to find you loads. But they worry more about restricting the driver from running loads with every update they do to this app they will take money from you.
This app suppose to find you loads. But they worry more about restricting the driver from running loads with every update they do to this app they will take money from you.