Reviews of Google Health (Fitbit)

By: Google LLC

List of user reviews and ratings for Google Health (Fitbit)

Total ratings

3.73 (Rating count: 1,293,103)

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Review summary

Users praise Fitbit for its feature-rich health tracking but report serious stability and syncing issues that make the app unreliable. The most frequent complaints are failure to open (blank/white/black screens), crashes, and the need to reinstall often; syncing problems (especially with MyFitnessPal) and post-update bugs also appear. Premium subscribers feel they pay for a non-functional service. Overall, the app has potential when it works, but persistent reliability problems dominate the reviews.

Pros

Feature-rich health tracking (steps, sleep, weight, heart rate)
Helpful tool for health goals when functioning correctly
Positive feedback on app features and usefulness

Cons

Cannot open the app consistently: blank/white/black screens or it won't load
Frequent crashes or freezes / app stops working
Requires repeated uninstall/reinstall to regain functionality
Data syncing issues (e.g., MyFitnessPal integration stops syncing)
Premium subscription issues and perceived poor support post-update

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User Reviews

Recent rating average: 1.40

All time rating average: 3.73

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51% (839)

Date	Author	Comment
2026-07-08	Su*****	miss the old fit bit app, visually better to collect relevant data, better navigating. This seems like a downgrade.
miss the old fit bit app, visually better to collect relevant data, better navigating. This seems like a downgrade.
2026-07-08	DJ*****	Will not stay connected. no matter how much troubleshooting one does. Going back to Garmin.
Will not stay connected. no matter how much troubleshooting one does. Going back to Garmin.
2026-07-08	Ke*****	sleep very wrong bad interface
sleep very wrong bad interface
2026-07-08	Co*****	if a body temperature is logged, every sync following will result in error code 12. I confirmed I have allowed all relevant permissions. please fix. Removing the body temperature measurement allows syncing to resume.
if a body temperature is logged, every sync following will result in error code 12. I confirmed I have allowed all relevant permissions. please fix. Removing the body temperature measurement allows syncing to resume.
2026-07-08	Ka*****	much preferred Fitbit don't like Google Health not enough information, hard to see what I have done each day take me back to Fitbit
much preferred Fitbit don't like Google Health not enough information, hard to see what I have done each day take me back to Fitbit
2026-07-08	Ju*****	I don't know why I keep this, numbers on the watch don't match the app. Every update makes it worse. It's been much worse since they transferred from Fitbit to Google health.
I don't know why I keep this, numbers on the watch don't match the app. Every update makes it worse. It's been much worse since they transferred from Fitbit to Google health.
2026-07-08	Ma*****	The app no longer opens, and when l try to reset it by uninstall and then install again. The password rest does work aswell it has been off since they changed the visible interface.
The app no longer opens, and when l try to reset it by uninstall and then install again. The password rest does work aswell it has been off since they changed the visible interface.
2026-07-08	Ji*****	not able to get info on past days easily.
not able to get info on past days easily.
2026-07-08	Al*****	Before May 2026 Fitbit export gave 1 CSV file with 5 worksheets; In May 2026 Google Takeout gave 29 folders 13,082 files! Instead of simplify, I was drown in pointless data...
Before May 2026 Fitbit export gave 1 CSV file with 5 worksheets; In May 2026 Google Takeout gave 29 folders 13,082 files! Instead of simplify, I was drown in pointless data...
2026-07-08	Mi*****	was working great with my pixel watch 3 now I cannot get them connected after updates.
was working great with my pixel watch 3 now I cannot get them connected after updates.