Reviews of Google Health (Fitbit)

By: Google LLC App

List of user reviews and ratings for Google Health (Fitbit)

Total ratings

3.63 (Rating count: 1,304,043)

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Review summary

Users praise Fitbit for its feature-rich health tracking but report serious stability and syncing issues that make the app unreliable. The most frequent complaints are failure to open (blank/white/black screens), crashes, and the need to reinstall often; syncing problems (especially with MyFitnessPal) and post-update bugs also appear. Premium subscribers feel they pay for a non-functional service. Overall, the app has potential when it works, but persistent reliability problems dominate the reviews.

Pros

Feature-rich health tracking (steps, sleep, weight, heart rate)
Helpful tool for health goals when functioning correctly
Positive feedback on app features and usefulness

Cons

Cannot open the app consistently: blank/white/black screens or it won't load
Frequent crashes or freezes / app stops working
Requires repeated uninstall/reinstall to regain functionality
Data syncing issues (e.g., MyFitnessPal integration stops syncing)
Premium subscription issues and perceived poor support post-update

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User Reviews

Recent rating average: 3.20

All time rating average: 3.63

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Date	Author	Comment
2026-08-20	Ил*****	can't install on Samsung Watch 5
can't install on Samsung Watch 5
2026-08-20	Ma*****	Can i recover my fitbit account wanting to had a new device
Can i recover my fitbit account wanting to had a new device
2026-08-20	Br*****	Loved my Fitbit Charge 5 until Google merged it into Google Health. Now it only works intermittently. Have to reset the watch and re-install the software to get things going again.
Loved my Fitbit Charge 5 until Google merged it into Google Health. Now it only works intermittently. Have to reset the watch and re-install the software to get things going again.
2026-08-20	PR*****	Very Good 👍
Very Good 👍
2026-08-20	Gr*****	It just isn't fit for purpose. Google is becoming very Applesque in their attitude towards user/payers. Too bad, been a fan since the first Google phones but present management seems to be totally focused on money and have forgotten why Google was so good.
It just isn't fit for purpose. Google is becoming very Applesque in their attitude towards user/payers. Too bad, been a fan since the first Google phones but present management seems to be totally focused on money and have forgotten why Google was so good.
2026-08-20	Be*****	the new version of Google Health is a lot better. having a weekly cardio goal is a lot more sensible, and the goal that it is setting is better suited to what I feel I can achieve. however, I would like a place to record notes, such as when I am sick or other reasons for not exercising at my normal level
the new version of Google Health is a lot better. having a weekly cardio goal is a lot more sensible, and the goal that it is setting is better suited to what I feel I can achieve. however, I would like a place to record notes, such as when I am sick or other reasons for not exercising at my normal level
2026-08-20	Is*****	wow what an amazing update. I can log my meals with just a picture. I love this new version of Google health. the ai coach is really helpful.
wow what an amazing update. I can log my meals with just a picture. I love this new version of Google health. the ai coach is really helpful.
2026-08-20	Be*****	Gone from bad to worse! Logging foods is hard work, having to manually enter each food with the fat/ carbs etc because it doesn't have it listed and doesnt remember it for future times. My menstrual health isn't as clear it is hard to log details and see length of cycle. The over all layout is shocking. The app has just got worse and worse.
Gone from bad to worse! Logging foods is hard work, having to manually enter each food with the fat/ carbs etc because it doesn't have it listed and doesnt remember it for future times. My menstrual health isn't as clear it is hard to log details and see length of cycle. The over all layout is shocking. The app has just got worse and worse.
2026-08-20	Re*****	since the change over to Google as the front facing entity in the app, I've had to update this weekly or the app just doesn't open. please stop the constant updates. 8.19 - updated again.
since the change over to Google as the front facing entity in the app, I've had to update this weekly or the app just doesn't open. please stop the constant updates. 8.19 - updated again.
2026-08-20	Da*****	Simple to use. I'm no athlete but the features that I use are excellent and very straightforward.
Simple to use. I'm no athlete but the features that I use are excellent and very straightforward.