Reviews of SecurLOCK Equip

By: FIS Payments App

List of user reviews and ratings for SecurLOCK Equip

Total ratings

4.47 (Rating count: 3,728)

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Review summary

Users praise SecurLOCK Equip for instant card locking and easy control over charges, making it feel secure and helping with budgeting. The app is described as handy for stopping transactions and tracking spending. However, recurring issues include login/authentication failures, missing cards or transactions and dropped notifications, occasional service outages, and difficulty deactivating or canceling the service. Some devices also trigger a developer-options dialog that prevents use. Overall, strong security features are offset by reliability and support concerns that appear across multiple reviews.

Pros

Instant card lock to prevent transactions when the card is lost or compromised.
Handy for monitoring charges and tracking monthly spend to aid budgeting.
Ability to deactivate cards quickly to prevent unauthorized use.
Provides security and peace of mind by giving users control over their cards.
Easy to use and generally user-friendly.

Cons

Locking feature can be ineffective in some cases, allowing transactions to complete after lock.
Frequent login/authentication issues (password/username errors and reset problems).
Missing cards or transactions in the app, and missing/delayed notifications; service outages.
Difficulty stopping or discontinuing the service; poor customer support / lack of clear cancellation options.
Compatibility problems on some devices: developer options warning dialog prevents usage.

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User Reviews

Recent rating average: 3.50

All time rating average: 4.47

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31% (27)

Date	Author	Comment
2026-08-12	Al*****	Still working?
Still working?
2026-08-10	Ro*****	stopped working
stopped working
2026-08-04	Jo*****	Having issues with the app for a year now and no one knows how to fix it. It was great when it worked for I could see my transactions before they hit my account and on several occasions, noticed fraudulent activity and notified BlueOx Credit Union.
Having issues with the app for a year now and no one knows how to fix it. It was great when it worked for I could see my transactions before they hit my account and on several occasions, noticed fraudulent activity and notified BlueOx Credit Union.
2026-07-10	Va*****	saved my money more than once.
saved my money more than once.
2026-07-03	Sc*****	good
good
2026-07-02	Be*****	Truly Helpful App ⭐
Truly Helpful App ⭐
2026-07-02	Ma*****	Not so easy to use; password expires and you cannot change it without choosing "forgot my password.
Not so easy to use; password expires and you cannot change it without choosing "forgot my password.
2026-06-20	Ar*****	its good
its good
2026-06-15	Ja*****	Works great so far!
Works great so far!
2026-06-14	Ka*****	been using this app for a while and it is a piece of mind
been using this app for a while and it is a piece of mind