By: Firstgroup PLC App
List of user reviews and ratings for First Bus Connect
Total ratings
3.38 (Rating count: 230)
Review summary
Pros
- Works pretty well when it is functional
- Offers features for clocking on/off and duty times
- Under development for more improvements
Cons
- Frequent freezing on opening screen
- Issues with login and registration process
- App crashes frequently and has unreliable features
- Inability to access certain functionalities like PDF attachments
- Losing internet connection or information intermittently
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User Reviews
Recent rating average: 1.40
All time rating average: 3.38
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3 star
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1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-08-05 | App worked fine for several years, changed my Facebook email and now it won't log me in via Facebook, asked to do reset on password via app and not received email reset, no signs of who to ask on app about being able to get back on it so I can view my upcoming duties | ||
| App worked fine for several years, changed my Facebook email and now it won't log me in via Facebook, asked to do reset on password via app and not received email reset, no signs of who to ask on app about being able to get back on it so I can view my upcoming duties | |||
| 2024-04-02 | Freezing on opening screen constantly having to close app down and try and open until screen stops freezing | ||
| Freezing on opening screen constantly having to close app down and try and open until screen stops freezing | |||
| 2024-03-15 | Have to restart all the time, also i note recently that you can't even access the attachment although not sure if it's my phone or the app itself. | ||
| Have to restart all the time, also i note recently that you can't even access the attachment although not sure if it's my phone or the app itself. | |||
| 2024-01-31 | Was quite good, now haven't been able to log in for 2 days, dont have anyway to get my duties as i can't download them and emails are no longer sent! I also have to change my address, I'm forced to use the app to do this, however the app doesn't all the features so I now have to use a computer to do this. | ||
| Was quite good, now haven't been able to log in for 2 days, dont have anyway to get my duties as i can't download them and emails are no longer sent! I also have to change my address, I'm forced to use the app to do this, however the app doesn't all the features so I now have to use a computer to do this. | |||
| 2024-01-30 | Always fails to open the sometimes crashes... Developers don't seem to be bothered to fix the problem this is effecting most of team so if am late for work ur getting blamed | ||
| Always fails to open the sometimes crashes... Developers don't seem to be bothered to fix the problem this is effecting most of team so if am late for work ur getting blamed | |||
| 2024-01-06 | Opening screen keeps freezing up cannot open, especially as it is important for me to get information regarding company issues. | ||
| Opening screen keeps freezing up cannot open, especially as it is important for me to get information regarding company issues. | |||
| 2023-12-30 | Totally useless. Cannot see how to search for bus info. Only gives links to news feed. | ||
| Totally useless. Cannot see how to search for bus info. Only gives links to news feed. | |||
| 2023-12-01 | Great when it works. Nearly every time I open the app it freezes on the loading screen and I have to close and re-open it multiple times. | ||
| Great when it works. Nearly every time I open the app it freezes on the loading screen and I have to close and re-open it multiple times. | |||
| 2023-09-08 | Atrocious. Buses show on tracker then disappear or nowhere near where they're supposed to be. Really unreliable. | ||
| Atrocious. Buses show on tracker then disappear or nowhere near where they're supposed to be. Really unreliable. | |||
| 2023-08-17 | Its constantly crashing when I go to tap on anything on the screen it takes me back to my homescreen. Tracking only shows me one bus at a time even at that it only shows it either near or at the bus station. The app is absolutely horrible | ||
| Its constantly crashing when I go to tap on anything on the screen it takes me back to my homescreen. Tracking only shows me one bus at a time even at that it only shows it either near or at the bus station. The app is absolutely horrible | |||
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