Reviews of Money Network® Mobile App

By: Fiserv, Incorporated App

List of user reviews and ratings for Money Network® Mobile App

Total ratings

3.08 (Rating count: 72,297)

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Review summary

The Money Network Mobile App shows a clear pattern of reliability issues across reviews. Users report lasting login problems, verification and password reset hurdles, and repeated card declines. The app is described as glitchy, slow, unstable, or crashing, with input and sign-in bugs and difficult support. A minority mention it being easy to use after verification and convenient for checking balances. Overall, persistent access problems and poor support overshadow the few usability positives.

Pros

Easy to use after verification
Reliable when it works
Convenient balance viewing

Cons

Frequent login/account access issues and extended inability to log in
Card access and spending problems, including frequent declines and incorrect PIN handling
Glitchy app performance: slow, crashes, won't load, input bugs
Poor or unhelpful customer support and difficult contact options

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User Reviews

Recent rating average: 2.10

All time rating average: 3.08

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59% (456)

Date	Author	Comment
2026-08-14	Ka*****	I don't like how sometimes the app don't recognize my phone but other then that the app is really good.....
I don't like how sometimes the app don't recognize my phone but other then that the app is really good.....
2026-08-13	Ke*****	So far so good 💯😊
So far so good 💯😊
2026-08-12	Ro*****	OMG!! I'm loving this app.. U can relax now... Cuz u can lock ur card, thru the app. THANK YOU MN!! 👍😊
OMG!! I'm loving this app.. U can relax now... Cuz u can lock ur card, thru the app. THANK YOU MN!! 👍😊
2026-08-12	Ky*****	major inconvenience. if your employer gives you one of these... get direct deposit for a chime card.
major inconvenience. if your employer gives you one of these... get direct deposit for a chime card.
2026-08-12	Ma*****	USELESS! I just tried logging in 4 times, while looking at my password on the website, the saved info I use everyday. I see why you have such a low rating. Uninstalled. Getting direct deposit to cashapp
USELESS! I just tried logging in 4 times, while looking at my password on the website, the saved info I use everyday. I see why you have such a low rating. Uninstalled. Getting direct deposit to cashapp
2026-08-11	Au*****	They have you put in all your personal information for the app not to work!!! I can't log on at all!!! On top of late payments.
They have you put in all your personal information for the app not to work!!! I can't log on at all!!! On top of late payments.
2026-08-11	Ro*****	terrible, app never loads of gets past log in screen. it's easier to call the number on the back of the card for balance update or access to customer service. don't waste the soaked on your phone with this garbage
terrible, app never loads of gets past log in screen. it's easier to call the number on the back of the card for balance update or access to customer service. don't waste the soaked on your phone with this garbage
2026-08-10	Wi*****	Never works right and if lost tells you to call the # on the back of the card. If you get the # to call they ask for the number on the front of the card. So if the card is lost or stolen how are you going to do that? Try to turn the card off with the app NOPE app not working. Etc ...
Never works right and if lost tells you to call the # on the back of the card. If you get the # to call they ask for the number on the front of the card. So if the card is lost or stolen how are you going to do that? Try to turn the card off with the app NOPE app not working. Etc ...
2026-08-10	Gl*****	Unless you love and you enjoy having your money stolen,, stay as far away from this card as you possibly can. No matter how much proof you show them (that you did not make the purchase) they will deny your appeals in order to keep from giving you your money back. THEY also will not give you the proof ,,,no matter how many times you request it & they will lie and say they sent it to you (even though they and you both know they never did).
Unless you love and you enjoy having your money stolen,, stay as far away from this card as you possibly can. No matter how much proof you show them (that you did not make the purchase) they will deny your appeals in order to keep from giving you your money back. THEY also will not give you the proof ,,,no matter how many times you request it & they will lie and say they sent it to you (even though they and you both know they never did).
2026-08-10	Jo*****	lost my card ..app states call the number behind the card..they mean the card I don't have .thus money network is trash can't do the basic functions as all the other low level cards ...do not getting this card ..cash app 100 time better
lost my card ..app states call the number behind the card..they mean the card I don't have .thus money network is trash can't do the basic functions as all the other low level cards ...do not getting this card ..cash app 100 time better