mySantaLucia

Welcome to mySantaLucia, the official app

for the Santa Lucia Complex loyalty program in
Cameroon. Manage your points, track your purchases, and
enjoy exclusive benefits reserved for our customers.

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LOYALTY PROGRAM
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Earn points with every purchase at all our
stores and track your balance in real time.

Progress through 4 exclusive levels:

▸ Bronze — Your first steps in loyalty

▸ Silver — Rewarded regular customer

▸ Gold — Premium benefits unlocked

▸ Platinum — The Santa Lucia level of excellence

Track your progress toward the next level with a progress bar on your profile.

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DIGITAL LOYALTY CARD

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Present your personal QR code at the checkout with each
purchase. Your unique customer code is available with a

single tap, always at your fingertips.

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YOUR PURCHASE HISTORY
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View all your transactions: amounts in FCFA,

points earned, products purchased, stores visited, and
dates. Filter by product, store, or barcode to
find any transaction.

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OUR 10 SERVICES

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▸ Butcher Shop — Real meat, taste, excellence

▸ Bakery — The joy of crunchy bread

▸ Pastry Shop — Your moment of sweetness

▸ Deli — For all your cravings

▸ Fast Food — Where Africa tastes great

▸ Shawarma — Our Shawarma is pure bliss

▸ Ice Cream Parlor — Pleasure melts in your mouth

▸ Wine Cellar — The heart of your celebrations

▸ Made in Cameroon — The best of local produce

▸ OMITLAND — Immersive virtual reality park

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REAL-TIME NOTIFICATIONS

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Stay informed via push notifications and SMS:
exclusive promotions, special campaigns and Security alerts directly on your phone.

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MY PROFILE
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Easily manage your personal information, profile picture (camera or gallery), password, and account data.

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CUSTOMER SUPPORT

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Contact our team by phone or WhatsApp
directly from the app, without leaving it.

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OUR AGENCIES — 18 POINTS OF SALE
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Yaoundé: Kondengui, Ngousso, Mokolo, Mvan, Mélen,
Nkoabang, Ahala, Odza, Simbock, Essos and others.
Douala: Akwa, Akwa-Nord, Bonabéri, Bonamoussadi,

Yassa, Bercy, Cité des Palmiers, and others.

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SECURITY & CONFIDENTIALITY
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Your data is encrypted and protected.

Brut-force protection and automatic SMS alerts in case of
connection from a new device.

Download mySantaLucia and take full advantage of
your Santa Lucia loyalty program!