Reviews of FieldAware Mobile

By: FieldAware Engineering

List of user reviews and ratings for FieldAware Mobile

Total ratings

2.41 (Rating count: 191)

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Review summary

FieldAware Mobile is appreciated for streamlining workflows, providing valuable analytics, and having responsive support. However, multiple users report frequent crashes, unreliable updates that remove features, slow and glitchy performance, and intrusive location tracking. The app has potential and offers good value for companies with many technicians, but ongoing stability and usability issues need urgent attention to improve user satisfaction.

Pros

Helps streamline company processes and improves efficiency for field technicians.
Good support team that listens and responds quickly to issues.
Provides useful analytics and data mining to support business decisions.
Consistent updates and innovations are rolled out over time.
User-friendly for a significant number of technicians and good value for companies with larger teams.

Cons

App frequently crashes, especially after updates, leading to user frustration.
Recent updates have removed or changed important functions, causing the need to relearn app usage and reduced usability.
Performance issues such as slow updates, glitches, and inaccurate data entry (e.g., date selection errors).
Persistent problems with system reliability, including downtime and bugs not being immediately addressed.
Excessive battery drain and intrusive location tracking notifications causing concerns among users.

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User Reviews

Recent rating average: 1.90

All time rating average: 2.41

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18% (11)

Date	Author	Comment
2024-01-23	Ke*****	Love this program. Has been life saver for our company and helped to streamline our processes. They are listening and making great improvements
Love this program. Has been life saver for our company and helped to streamline our processes. They are listening and making great improvements
2023-08-07	Jo*****	I'll give the app 2 stats because it opens up. Other than that it is very slow to update and very cumbersome to use. Over all not impressed. Also when selecting dates the date jumps by a day or two so I need to constantly verify my dates are correct.
I'll give the app 2 stats because it opens up. Other than that it is very slow to update and very cumbersome to use. Over all not impressed. Also when selecting dates the date jumps by a day or two so I need to constantly verify my dates are correct.