Reviews of Fidelity Investments

By: Fidelity Investments App

List of user reviews and ratings for Fidelity Investments

Total ratings

4.11 (Rating count: 219,313)

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Review summary

Users overall find Fidelitys Android app useful when it works, with features like a line graph for tracking gains and losses. However, many reviews highlight recurring problems: device compatibility and updates that block access on older phones, frequent login friction (2FA and biometrics), slow performance or crashes, confusing navigation (transfers and watchlist), and end-of-day balance updates instead of intraday updates. Reliability and accessibility concerns dominate sentiment, though some users report positive experiences when the app operates normally.

Pros

Line graph visualization helps track gains and losses.
Generally handy/mobile-friendly for managing investments.
New users report being happy with Fidelity so far.
Some reviews describe the app as user-friendly when it works.

Cons

Device/OS compatibility issues causing the app to become unusable on older devices or after updates.
Frequent login friction due to 2FA and biometric re-enrollment.
Performance problems including freezes, crashes, and slow loading.
UX/navigation hurdles such as difficulty finding transfers and changes to watchlist visibility.
End-of-day balance updates replace intraday updates, reducing real-time visibility.

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User Reviews

Recent rating average: 2.90

All time rating average: 4.11

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56% (560)

Date	Author	Comment
2026-07-24	Ch*****	Super duper.
Super duper.
2026-07-23	Su*****	absolutely do not get this app if you have an old phone. not compatible with my phone anymore.
absolutely do not get this app if you have an old phone. not compatible with my phone anymore.
2026-07-23	Is*****	so far, good!
so far, good!
2026-07-23	au*****	ya soo much missing feature. can't even see after hour gains or loss
ya soo much missing feature. can't even see after hour gains or loss
2026-07-23	No*****	once im logged out it won't let me log back in and have to call their customer service each time. this happens often and when Incall tjeybact has of this doenst happen. 3 yrs of using this app.
once im logged out it won't let me log back in and have to call their customer service each time. this happens often and when Incall tjeybact has of this doenst happen. 3 yrs of using this app.
2026-07-23	Ka*****	app is horrible to deal with. constantly crashes. navigation is a headache. moving money or transfers is a migraine. help or customer service is even worse
app is horrible to deal with. constantly crashes. navigation is a headache. moving money or transfers is a migraine. help or customer service is even worse
2026-07-23	Ni*****	portfolio view glitches out whe. you try to sort portfolio such as sorting by total gain. I am on a galaxy s23+
portfolio view glitches out whe. you try to sort portfolio such as sorting by total gain. I am on a galaxy s23+
2026-07-23	ma*****	very 👍 👍 👍 👍 👍 frfr
very 👍 👍 👍 👍 👍 frfr
2026-07-22	Ma*****	Overall a decent app experience. But, I constantly have to fingerprint authenticate twice to get into the app. Pixel 9 Pro XL, and no biometric authentication issues similar to this in any other app I use. Leaving app more than a few seconds always forces another full fingerprint login, despite having session timeout set to 15 minutes.
Overall a decent app experience. But, I constantly have to fingerprint authenticate twice to get into the app. Pixel 9 Pro XL, and no biometric authentication issues similar to this in any other app I use. Leaving app more than a few seconds always forces another full fingerprint login, despite having session timeout set to 15 minutes.
2026-07-22	Da*****	its my retirement go to portfolio institute
its my retirement go to portfolio institute