Reviews of Family Tracker

By: Fibercode App

List of user reviews and ratings for Family Tracker

Total ratings

3.04 (Rating count: 649)

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Review summary

While Family Tracker offers useful location tracking with low battery use and helpful geofence features, many users experience inconsistent location updates, especially on newer Android versions and certain phones. Several have issues with subscription management and poor customer support, leading to frustration with paid features. Despite some positive reviews praising functionality and responsiveness, frequent failures in tracking accuracy and app responsiveness diminish overall reliability.

Pros

App is useful for tracking family members' locations and provides peace of mind.
Low battery consumption compared to other tracking apps.
Ability to set geofences and receive notifications when family members arrive or leave certain locations.
Developers have been responsive to some user issues in the past.
Provides more functionality compared to similar apps.

Cons

The app often fails to update or provide accurate location information, especially on newer Android versions (v10 onward) and certain devices like Samsung S22 and A12.
Location pings are inconsistent or unresponsive, making real-time tracking unreliable.
Subscription and pro features have issues such as unexpected expiration, failure to activate benefits, and poor customer support for paid users.
Some users report the app is not intuitive or easy to use and lacks ongoing maintenance and technical support.
Stealth pinging and tracking of iPhones is unreliable and often outdated.

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User Reviews

Recent rating average: 2.70

All time rating average: 3.04

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39% (7)

Date	Author	Comment
2022-08-01	Ph*****	Doesn't seem to work on android phones v10 onward. Worked well on my phones in the past. I'd like to still use this app. Battery optimization disabled for this app, but still does not update location.
Doesn't seem to work on android phones v10 onward. Worked well on my phones in the past. I'd like to still use this app. Battery optimization disabled for this app, but still does not update location.
2022-07-16	Jo*****	I have used this app for many years. I didn't use it since I got a new phone until this week. I have a Samsung S22 and my wife has a Samsung A12. Neither phone seems to return the ping sent by the other phone. Help
I have used this app for many years. I didn't use it since I got a new phone until this week. I have a Samsung S22 and my wife has a Samsung A12. Neither phone seems to return the ping sent by the other phone. Help
2022-01-11	Ja*****	Doesn't use a lot of battery but location updates and pings are very inconsistent. I liked the free portion and maybe that there is the issue. But based on the inconsistencies, we switched apps
Doesn't use a lot of battery but location updates and pings are very inconsistent. I liked the free portion and maybe that there is the issue. But based on the inconsistencies, we switched apps
2021-11-07	Ce*****	I have this app on three devices and they all stopped tracking. They show only location when problem started. Tapping location ping button does nothing. It just doesn't respond on all devices.
I have this app on three devices and they all stopped tracking. They show only location when problem started. Tapping location ping button does nothing. It just doesn't respond on all devices.
2021-01-03	Ka*****	In addition to being very useful (finding husband when separated in unfamiliar areas) the developers were very responsive when I had an issue crop up with a tdird party app.
In addition to being very useful (finding husband when separated in unfamiliar areas) the developers were very responsive when I had an issue crop up with a tdird party app.
2020-11-16	Da*****	Highly recommended
Highly recommended
2020-08-09	Pa*****	It helps cause if my husband late I can see where he is and I dont worry
It helps cause if my husband late I can see where he is and I dont worry
2020-04-20	A *****	This time I lost my phone tracking info for my family. (Previous: The last update disabled my subscription, yet I have already been charged. Says my subscription expired on August 30th. What gives? Using this pro app for over three years, and it's the second time my subscription failed.)
This time I lost my phone tracking info for my family. (Previous: The last update disabled my subscription, yet I have already been charged. Says my subscription expired on August 30th. What gives? Using this pro app for over three years, and it's the second time my subscription failed.)
2020-01-23	A *****	This app and developers use to be fantastic however they seem to have took the money & ran. 5 paid apps that dont work with 0 help & NO response! DON'T BUY!!!! I just read your response to this comment and although you did in the past respond you have NOT responded to the last few emails and this YEAR LONG ON GOING PROBLEM has yet to be fixed. Your rating is dropping and it seems you level of customer care is extremely low. I hope you fix the problem but we have 5 paid subscriptions with 0 help
This app and developers use to be fantastic however they seem to have took the money & ran. 5 paid apps that dont work with 0 help & NO response! DON'T BUY!!!! I just read your response to this comment and although you did in the past respond you have NOT responded to the last few emails and this YEAR LONG ON GOING PROBLEM has yet to be fixed. Your rating is dropping and it seems you level of customer care is extremely low. I hope you fix the problem but we have 5 paid subscriptions with 0 help
2019-10-20	A *****	I have used this app for 24 hours. It does not work. Location of loved ones is inaccurate. Does not update. My daughter who is currently with friends, shows that she is still at home. I would like a refund as this app does not do what it is supposed to do. Very disappointing.
I have used this app for 24 hours. It does not work. Location of loved ones is inaccurate. Does not update. My daughter who is currently with friends, shows that she is still at home. I would like a refund as this app does not do what it is supposed to do. Very disappointing.