Reviews of Cargills Bank DIGI

By: Cargills Bank

List of user reviews and ratings for Cargills Bank DIGI

Total ratings

4.14 (Rating count: 768)

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Review summary

Users generally find Cargills Bank's app functional for basic banking and utility payments, with reliable instant transfers. However, many report frequent crashes, poor user interface, and lack of biometric security features. Issues with transaction history, account linking, and overall app performance affect user experience, leading to frustration and recommendations to improve reliability and UI.

Pros

Reliable and user friendly compared to some other banks
Instant 3rd party payments mostly work
Utility payments via the app are functional
Ability to recharge Cargills account at Cargills Food City
App functions reasonably well for basic banking operations

Cons

Frequent app crashes and stability issues
Poor and unpleasant user interface design
Lack of biometric login options (fingerprint, face ID)
Inaccurate account balance and transaction history displays
Difficulties with linking to other bank accounts or using features like Just Pay

User Reviews

Recent rating average: 1.70

All time rating average: 4.14

5 star

800% (16)

Date	Author	Comment
2025-01-26	Sa*****	App is good. But there is no biometric verification
App is good. But there is no biometric verification
2025-01-14	PS*****	I have been using this app for so long and still one the best banking applications in srilanka. But one thing i used to feel as an issue is not getting a proper receipt after a fund transfer. There is no proper receipt to download after a fund transfer so i have to screenshot and send it as a proof of transaction. It will be better if they can provide a auto generated receipt to download with all the details then that would be so good.
I have been using this app for so long and still one the best banking applications in srilanka. But one thing i used to feel as an issue is not getting a proper receipt after a fund transfer. There is no proper receipt to download after a fund transfer so i have to screenshot and send it as a proof of transaction. It will be better if they can provide a auto generated receipt to download with all the details then that would be so good.