Reviews of Hallmark+

By: Crown Media Holdings Inc. App

List of user reviews and ratings for Hallmark+

Total ratings

3.25 (Rating count: 14,184)

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Review summary

Users repeatedly report that Hallmark+ on Android suffers from casting and playback instability across devices, especially Chromecast/TV casting. The app is buggy with frequent errors and buffering, and sign-in and account issues are common. Device compatibility problems with smart TVs and streaming sticks, plus unhelpful customer support, are recurring pain points. Some users enjoy the mobile experience and the catalog of Hallmark titles, but the overall experience is hindered by reliability and support issues.

Pros

Phone app generally works well for on-the-go viewing.
Wide catalog of Hallmark titles, including Christmas movies.
Mobile viewing is convenient and allows watching anytime.

Cons

Chromecast/TV casting problems: frequent freezing, buffering, and casting failures; subtitles/CC issues when casting.
Overall playback instability: buggy app with frequent errors, episodes stopping, videos not loading.
Sign-in and account issues: login failures, password reset problems, emails not accepted.
Device compatibility issues: poor TV app experience on smart TVs; Roku/Fire Stick compatibility issues; black screens on some devices.
Support responsiveness: customer support is unhelpful or slow to respond and resolve issues.

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User Reviews

Recent rating average: 2.30

All time rating average: 3.25

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59% (106)

Date	Author	Comment
2026-08-22	Na*****	...Not surprisingly a horrible app...cannot access watchlist...cannot manage subscription without going to website...and other idiotic maladies that have become a common plague of mediocre apps these days!...will not be renewing subscription...fed up.
...Not surprisingly a horrible app...cannot access watchlist...cannot manage subscription without going to website...and other idiotic maladies that have become a common plague of mediocre apps these days!...will not be renewing subscription...fed up.
2026-08-20	Ce*****	I'm addicted! 😀 I'm loving all the wonderful series and movies! There is always something great to watch,and all my favorite stars! the small price increase is no biggie, especially compared to others. I'd really wish you'd add a clear watch history IN THE APP! it's not convenient to log into the website, we shouldn't have to. add a trash can in our watch history section or an option right on home page continue watching, please please add. thank you developers, 💯👍❤️🌟🌟🌟🌟🌟
I'm addicted! 😀 I'm loving all the wonderful series and movies! There is always something great to watch,and all my favorite stars! the small price increase is no biggie, especially compared to others. I'd really wish you'd add a clear watch history IN THE APP! it's not convenient to log into the website, we shouldn't have to. add a trash can in our watch history section or an option right on home page continue watching, please please add. thank you developers, 💯👍❤️🌟🌟🌟🌟🌟
2026-08-19	Co*****	very good
very good
2026-08-18	Ce*****	Software is unstable. It requires a reboot during shows every time it is used. In today's world, they could do better, seriously 😐
Software is unstable. It requires a reboot during shows every time it is used. In today's world, they could do better, seriously 😐
2026-08-09	Le*****	said I'm not eligible for free 7 day and $7.99 a month. wants me to pay for 12 months. all because I have tried free trial before and decided I didn't want it at the time. so now they will not give me another free trial. so I guess I won't be getting it. their lost not mine. will be going to another movie app that's just as good. would give 0 stars but that's not an option.
said I'm not eligible for free 7 day and $7.99 a month. wants me to pay for 12 months. all because I have tried free trial before and decided I didn't want it at the time. so now they will not give me another free trial. so I guess I won't be getting it. their lost not mine. will be going to another movie app that's just as good. would give 0 stars but that's not an option.
2026-08-09	He*****	not working despite paid subscription on multiple devices - highly disappointed
not working despite paid subscription on multiple devices - highly disappointed
2026-08-06	B *****	all I get is audio, other than that the screen is always black. I don't see anything. will you listen and fix the app Hallmark? for your information my phone is a newer phone. so it's not the phone. thank you.
all I get is audio, other than that the screen is always black. I don't see anything. will you listen and fix the app Hallmark? for your information my phone is a newer phone. so it's not the phone. thank you.
2026-08-04	Ja*****	Love to stay on track with programs, schedule and new offers and frequent discounts and FAMILY QUALITY movies and programs. THANK YOU FOR MAKING SUCH WONDERFUL WHOLESOME MATERIALS!!! 🙂
Love to stay on track with programs, schedule and new offers and frequent discounts and FAMILY QUALITY movies and programs. THANK YOU FOR MAKING SUCH WONDERFUL WHOLESOME MATERIALS!!! 🙂
2026-07-28	Ta*****	This app is ridiculous. I cant even sign in to my own account. I have the correct info but its saying I dont.
This app is ridiculous. I cant even sign in to my own account. I have the correct info but its saying I dont.
2026-07-15	Je*****	It's great if you want to listen to it like an audio book. I just subscribed and downloaded the app. Every movie I've tried so far is just a black screen, but I can hear the movie. Sad.
It's great if you want to listen to it like an audio book. I just subscribed and downloaded the app. Every movie I've tried so far is just a black screen, but I can hear the movie. Sad.