FCS OnRoute

FCS OnRoute is the field service management app built specifically for franchise operations. Designed for technicians and field teams, it keeps your crew productive whether they're in the office, on the road, or completely off the grid.

MANAGE JOBS END-TO-END
Create, view, and update jobs on the go. Access full job details including line items, tasks, and materials — everything your team needs to get the work done, right at their fingertips.

NAVIGATE TO EVERY JOB
Get to your next job faster with built-in navigation. FCS OnRoute shows you where your jobs are on a map and launches turn-by-turn directions with a tap — no switching between apps, no copying addresses. Just go.

WORKS OFFLINE, ALWAYS
No signal? No problem. FCS OnRoute is built offline-first, so your team can keep working in basements, remote sites, or anywhere connectivity is unreliable. Data syncs automatically when you're back online — no manual steps required.

SALESFORCE-POWERED
FCS OnRoute is natively integrated with Salesforce, keeping your field data in sync with your back-office systems in real time. No double entry, no data silos — just one source of truth across your entire franchise network.

BUILT FOR FRANCHISE OPERATIONS
FCS OnRoute is purpose-built for the unique needs of franchise businesses — consistent processes, centralised visibility, and the flexibility to work across multiple locations and teams.

CUSTOMER AND CONTACT MANAGEMENT
Access your full customer and contact database on the go. View account history, job records, and contact details without needing to jump between systems.

QUOTE AND JOB ACCEPTANCE
Convert quotes into jobs seamlessly. Line items, tasks, and materials are created automatically — reducing admin overhead and getting your team on the road faster.

FCS OnRoute is part of the Franchise Cloud Solutions platform, purpose-built to help franchise networks run smarter field operations.
Please note this application requires a Salesforce org that has Franchise Cloud Solutions software packages installed.