Falcon Pumps

Falcon Pumps is the official mobile app for Falcon Pumps Pvt. Ltd. — India’s trusted name in submersible pumps and pump sets. This app connects customers, dealers, mechanics, and authorized service stations (TPS) on one secure digital platform.

WHO IS THIS APP FOR?
• Customers — Register warranty, raise complaints, track service status, and view product information
• Dealers — Register sales & warranty, manage products, earn reward points, sell AMC plans, and stay updated with company news
• Mechanics — Register product sales, access the product catalog, view rewards, and support dealer operations
• TPS (Service Stations) — Handle complaints, create job cards & estimates, order spare parts, generate invoices, and manage AMC contracts

KEY FEATURES

Warranty & product traceability
Scan QR codes or enter serial numbers to register warranty, verify product details (model, HP, stage, phase), and track pumps from sale to service.

Complaints & authorized service
Customers can log complaints; authorized TPS stations inspect, estimate, and repair with Head Office approval workflows — ensuring only genuine, controlled service billing.

Dealer & mechanic rewards
Earn and view reward points for registrations and sales. Transparent ledger for incentives and scheme participation.

AMC / extended warranty
Dealers and TPS can create AMC contracts with serial lookup, plan selection, and partner payout tracking.

Product & spare catalog
Browse Falcon product models and spare parts with search — built for large inventories (2,000+ models, 10,000+ parts).

News & updates
Stay informed with company announcements, schemes, and service bulletins directly on your home screen.

Multi-language support
Available in English, Hindi, and Gujarati for field teams across India.

SECURE & ROLE-BASED
Each user logs in with credentials provided by Falcon Head Office. Your role determines the features you see — customers never access dealer tools, and only authorized TPS can perform service billing.

SUPPORT
For login access, training, or technical support, contact your Falcon branch or Head Office, Rajkot.

© Falcon Pumps Pvt. Ltd. All rights reserved.
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