FRS

Falco Realtime Services (FRS) is a powerful field service and time-tracking platform built by Falco Automation to streamline technician operations, service management, and customer support in real time.

FRS connects field technicians, managers, and administrators through an integrated web portal and mobile app (iOS & Android). It provides live job tracking, time logs, and performance analytics, allowing teams to manage service tickets, assign work, and monitor progress instantly.

Key Features:
- Real-time service ticket management
- Automated time and activity tracking
- GPS-based technician dispatching
- Offline mode for low-connectivity sites
- Mobile apps for technicians and managers
- Web-based admin portal hosted on AWS
- Secure data management with end-to-end encryption