By: Equals Money PLC
List of user reviews and ratings for Equals Spend UK
Total ratings
4.00 (Rating count: 122)
Review summary
Pros
- Clean design and easy to use
- Reasonably simple and intuitive app
- Easy and safe to use
- Quick and easy to navigate
- Useful features for expenses, fuel, card management
Cons
- App crashes or has stability issues, especially when uploading photos or during login
- Slow processing time for adding purchases to statements
- Authentication issues including repeated requests for two-factor codes and password acceptance problems
- Limited customer support and communication challenges
- Inconvenient photo upload workflow requiring photos to be taken outside the app before uploading
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User Reviews
Recent rating average: 2.50
All time rating average: 4.00
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3 star
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1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-06-19 | The App isn't user friendly. No information is available on the App on how it should work. | ||
| The App isn't user friendly. No information is available on the App on how it should work. | |||
| 2024-03-22 | Takes far to long to add to statement! Awful for online purchase too! | ||
| Takes far to long to add to statement! Awful for online purchase too! | |||
| 2023-10-27 | Uploading photos is tricky, if you use the camera it crashes the app. Have to take photos first then locate them in the library to upload. Annoying. Everything else works as expected. | ||
| Uploading photos is tricky, if you use the camera it crashes the app. Have to take photos first then locate them in the library to upload. Annoying. Everything else works as expected. | |||
| 2023-10-23 | It just sucks. They can't send you sms and they require you to call them. And after you call, and get the code, the app logs off again so you need to call them, AGAIN | ||
| It just sucks. They can't send you sms and they require you to call them. And after you call, and get the code, the app logs off again so you need to call them, AGAIN | |||
| 2023-09-21 | Good app the only down side is to add a photo of the receipt you have to take the photo first as apposed to using the add photo option and taking one instantly, if you have a few receipts to add you need to keep scrolling thru your camera roll. | ||
| Good app the only down side is to add a photo of the receipt you have to take the photo first as apposed to using the add photo option and taking one instantly, if you have a few receipts to add you need to keep scrolling thru your camera roll. | |||
| 2023-08-10 | "Please check your code and try again" To be fair I think your development team need to check their code and try again! | ||
| "Please check your code and try again" To be fair I think your development team need to check their code and try again! | |||
| 2023-04-15 | Purchased could do with being processed and added to statement quicker. Apart from that a reasonably simple and intuitive app. | ||
| Purchased could do with being processed and added to statement quicker. Apart from that a reasonably simple and intuitive app. | |||
| 2023-03-06 | Great app could be beneficial to have clearer route and wording to receipts currently have to go to statements first - be helpful to have the direct facility to share photo to the app in the photo options eg: if you need to take a screenshot of bank statement due to not having a receipt to upload - overall pretty good and defo makes life smoother | ||
| Great app could be beneficial to have clearer route and wording to receipts currently have to go to statements first - be helpful to have the direct facility to share photo to the app in the photo options eg: if you need to take a screenshot of bank statement due to not having a receipt to upload - overall pretty good and defo makes life smoother | |||
| 2022-12-12 | A total shower of 😂😂 Was ok'ish until last update been really bad floor's with app, sometime money takes to long to be loaded, especially in the day of instant, and here's best bit things don't work let's close phone lines, if you get authorised Sunday night means at 10. 22 Monday still won't be on card 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 | ||
| A total shower of 😂😂 Was ok'ish until last update been really bad floor's with app, sometime money takes to long to be loaded, especially in the day of instant, and here's best bit things don't work let's close phone lines, if you get authorised Sunday night means at 10. 22 Monday still won't be on card 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 | |||
| 2022-10-31 | Clean design and easy to use. Takes a while refresh, though. | ||
| Clean design and easy to use. Takes a while refresh, though. | |||
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