Date	Author	Comment
2024-11-17	La*****	Totally useless, crashing all the time. I think the old version in 2023 was working fine.
Totally useless, crashing all the time. I think the old version in 2023 was working fine.
2024-10-22	So*****	Absolutely horrible. Ordered few items although they were abit more pricey than elsewhere because itwas advertised that you get free samples and gifts. Right after purchasing l saw on my email ,hey removed all free stuff. They split my shipment into 2 and first arrived in 4 days. I called to see what happened and when can l get rest of my shipment. Customer service was just like it is what it is you are not getting anything and rest of package is coming in 1 to 3 days. Then she cancelled it
Absolutely horrible. Ordered few items although they were abit more pricey than elsewhere because itwas advertised that you get free samples and gifts. Right after purchasing l saw on my email ,hey removed all free stuff. They split my shipment into 2 and first arrived in 4 days. I called to see what happened and when can l get rest of my shipment. Customer service was just like it is what it is you are not getting anything and rest of package is coming in 1 to 3 days. Then she cancelled it
2024-09-22	Mi*****	I am writing to express my disappointment with the service I received. I placed an order and was shocked to find out that it was cancelled without any prior notification or request from my side. After a few days, when I called again to follow up , I was informed that my items had been sold to another customer!!!! This was the worst experience I have had! Not recommended!
I am writing to express my disappointment with the service I received. I placed an order and was shocked to find out that it was cancelled without any prior notification or request from my side. After a few days, when I called again to follow up , I was informed that my items had been sold to another customer!!!! This was the worst experience I have had! Not recommended!
2024-08-03	Ya*****	i got 15% discount, my perfume delivered within 3 days, the app needs to be fixed most of times not working. one star minus because of the app
i got 15% discount, my perfume delivered within 3 days, the app needs to be fixed most of times not working. one star minus because of the app
2024-08-01	Me*****	Today, August 1, 2024, I placed an order on the application. It is stated that orders placed before 1 pm can be delivered the same day. However, when I checked the application, the expected delivery date was August 4. I was disappointed, so I tried to contact them and spoke with one of their staff members named Hadeel. I asked if it was possible to change the delivery date, even if I had to pay a 25dhs express delivery charge, as he had informed me. Unfortunately, he told me that its not possibl
Today, August 1, 2024, I placed an order on the application. It is stated that orders placed before 1 pm can be delivered the same day. However, when I checked the application, the expected delivery date was August 4. I was disappointed, so I tried to contact them and spoke with one of their staff members named Hadeel. I asked if it was possible to change the delivery date, even if I had to pay a 25dhs express delivery charge, as he had informed me. Unfortunately, he told me that its not possibl
2024-07-06	Ga*****	App shows that all fragrances are out of stock
App shows that all fragrances are out of stock
2024-06-18	GR*****	worst beauty application in middle east , dont waste your time and money their complete managemenet needs to be replaced , i have sent email called , it seems nobody cares
worst beauty application in middle east , dont waste your time and money their complete managemenet needs to be replaced , i have sent email called , it seems nobody cares
2024-06-15	He*****	Very bad and glitchy. Goods out of stock shown In stock, but go to Cart with price=0. Stops adding to cart after 2 items, you have to clean app cache and data. Prices shown for mini version that out of stock. Assortment us bad and only 100 ml perfumes. Frustrating that you want to sell very expensive items but give 0 care about seevice! Disrespectful!
Very bad and glitchy. Goods out of stock shown In stock, but go to Cart with price=0. Stops adding to cart after 2 items, you have to clean app cache and data. Prices shown for mini version that out of stock. Assortment us bad and only 100 ml perfumes. Frustrating that you want to sell very expensive items but give 0 care about seevice! Disrespectful!
2024-03-27	Mi*****	Awful! On the app there was no gift box option and when i did it on the website they sent it without the box. I called the customer service and all she said was that I must be wrong and didn't click on the gift box option!! I asked her if I can get a box delivered she said no, I asked her to return the order she said i cant since it was on promotion. Worst customer service and app/website experience
Awful! On the app there was no gift box option and when i did it on the website they sent it without the box. I called the customer service and all she said was that I must be wrong and didn't click on the gift box option!! I asked her if I can get a box delivered she said no, I asked her to return the order she said i cant since it was on promotion. Worst customer service and app/website experience
2023-11-12	Bi*****	Horrible app. Never pay online on this app. It shows stock which is not available. and once u pay for it, they send you an email cancelling the order but it takes ages for the refund to appear in your bank. Such a hassle!
Horrible app. Never pay online on this app. It shows stock which is not available. and once u pay for it, they send you an email cancelling the order but it takes ages for the refund to appear in your bank. Such a hassle!

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