Reviews of FableStreet - Women's Fashion

By: FS Life

List of user reviews and ratings for FableStreet - Women's Fashion

Total ratings

4.00 (Rating count: 2,568)

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Review summary

Users appreciate the wide variety of women's fashion with attractive designs and fabric quality on FableStreet. However, many reviews highlight poor customer service, tedious refund and return processes, frequent app and website issues, high prices with low product quality, and delayed deliveries, causing significant customer dissatisfaction.

Pros

Wide variety of women's fashion options available.
Good collection suitable for all age groups.
Attractive designs with nice fabric materials.
Offers many options and good discounts or offers.

Cons

Poor customer service with delayed or no responses to queries.
Refund and return policies are inadequate, often offering only store credit and delaying refunds.
App and website functionality issues such as crashes, order tracking problems, inability to view wishlist or orders, and poor user interface.
High product prices with questionable quality, often products do not match pictures or expected quality.
Delivery and order fulfillment delays leading to dissatisfaction.

User Reviews

Recent rating average: 2.40

All time rating average: 4.00

5 star

1800% (18)

Date	Author	Comment
2025-02-04	Ap*****	app does not refund money when exchanged for lower priced product. go for mynthra . much better customer satisfaction .
app does not refund money when exchanged for lower priced product. go for mynthra . much better customer satisfaction .
2025-02-01	Su*****	Pathetic app and pathetic shopping experience. I mean you are probably well aware that you might not get repeat customers so why let their money go. The return option prompts for selecting the source for refund with ONLY 1 option ie STORE CREDIT. I initially tried exchanging my item but then the options seemed limited and it did not let you have full image, details of the item. How is one supposed to opt an exchange looking at a thumbnail. Need to change such business tactic.
Pathetic app and pathetic shopping experience. I mean you are probably well aware that you might not get repeat customers so why let their money go. The return option prompts for selecting the source for refund with ONLY 1 option ie STORE CREDIT. I initially tried exchanging my item but then the options seemed limited and it did not let you have full image, details of the item. How is one supposed to opt an exchange looking at a thumbnail. Need to change such business tactic.