Reviews of HoopSource Grassroots

By: Exposure Events App

List of user reviews and ratings for HoopSource Grassroots

Total ratings

4.29 (Rating count: 86)

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Review summary

Users appreciate the app's calendar function and overall user-friendly design, finding it organized and informative. However, multiple users report crashes on launch and difficulties with the search feature, which doesn't clearly display team names. There is also frustration about the app's payment system forcing credit card use with fees, and lack of accessible support, leading to user dissatisfaction.

Pros

Calendar function is appreciated and useful.
The app is considered user-friendly and easy to use by several users.
Users find the app well informed and organized.
Some users love the organization behind the app.

Cons

App crashes on launch for some users, preventing use.
Search functionality is not user friendly and lacks clear display of team names when added.
No clear way to get help or support through the app.
Payment issues including forced use of credit cards and extra fees causing frustration.

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User Reviews

Recent rating average: 3.10

All time rating average: 4.29

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27% (4)

Date	Author	Comment
2023-05-06	Ki*****	love the calendar function!
love the calendar function!
2023-02-20	Al*****	This organization is shameful, allowing ejected coaches to remain in the gym and continue coaching. Allow teams to cheat without any consequences. When issues arise coordinators are not reachable. Boycotting all their tournaments in the future! Response: I would take it somewhere else but hoopsource can't be reached and coincidentally made their IG page private. Hoopsource app is part of the organization.
This organization is shameful, allowing ejected coaches to remain in the gym and continue coaching. Allow teams to cheat without any consequences. When issues arise coordinators are not reachable. Boycotting all their tournaments in the future! Response: I would take it somewhere else but hoopsource can't be reached and coincidentally made their IG page private. Hoopsource app is part of the organization.
2022-12-04	Re*****	Forcing parents to only pay entry by credit cards and not accepting cash! Then charging a 3% card fee is ridiculous. App sucks.
Forcing parents to only pay entry by credit cards and not accepting cash! Then charging a 3% card fee is ridiculous. App sucks.
2021-04-24	Na*****	My grandson is playing in the Centralia tournament this weekend and last weekend. I've tried to use this app unsuccessfully! Can't find his team or the games, don't have a clue and no way to get help!
My grandson is playing in the Centralia tournament this weekend and last weekend. I've tried to use this app unsuccessfully! Can't find his team or the games, don't have a clue and no way to get help!
2020-02-15	A *****	A few glitches
A few glitches
2020-02-15	A *****	The search isnt user friendly. Does not show the team name when the team is added in the search area.
The search isnt user friendly. Does not show the team name when the team is added in the search area.
2020-02-15	A *****	Excellent
Excellent
2019-09-25	A *****	Great!
Great!
2019-05-04	A *****	good
good
2019-04-26	A *****	Great, Well Informed and Organized!
Great, Well Informed and Organized!