Reviews of ExpiWell

By: ExpiWell

List of user reviews and ratings for ExpiWell

Total ratings

4.26 (Rating count: 337)

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Review summary

Users find ExpiWell's interface simple and appreciate the insightful questions. However, multiple reviews cite frequent crashes, non-functional or delayed notifications causing missed surveys, unreliable data recording, and forced updates that break the app. These issues lead to frustration, especially in research contexts, compounded by poor communication from support.

Pros

Simple user interface for implementing Ecological Momentary Assessment (EMA) quickly
Contains a thoughtful series of questions that help users learn about themselves

Cons

App frequently crashes on startup or during use, especially after updates
Notifications often do not work or are received late, causing users to miss survey prompts
Data recording and survey timing are unreliable, with some surveys not recorded or extending beyond active time windows
Lack of user control over updates, with forced updates causing functionality loss
Poor communication and support from moderators leading to user frustration

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User Reviews

Recent rating average: 2.10

All time rating average: 4.26

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54% (15)

Date	Author	Comment
2024-12-16	A *****	We used this app in our research group and there were several issues: - some of the data was not recorded (this was very hit and miss) - the skip logic worked for some participants but not all participants - android users experienced lots of technical issues - several of the survey durations were massively over the 60 minute window that the survey was supposedly active for, indicating inaccurate recording of survey times or a lack of the technocology to close the surveys once the 60 mins elapsed
We used this app in our research group and there were several issues: - some of the data was not recorded (this was very hit and miss) - the skip logic worked for some participants but not all participants - android users experienced lots of technical issues - several of the survey durations were massively over the 60 minute window that the survey was supposedly active for, indicating inaccurate recording of survey times or a lack of the technocology to close the surveys once the 60 mins elapsed
2024-10-14	RD*****	Not getting notifications since the update. Un and reinstalled app. Checked all settings, still no notifications. Thus bug needs to be fixed asap because I forget to do the studies without the reminders and it's honestly screwing me up.
Not getting notifications since the update. Un and reinstalled app. Checked all settings, still no notifications. Thus bug needs to be fixed asap because I forget to do the studies without the reminders and it's honestly screwing me up.