Reviews of Experience Baha Mar

By: CTF BM Operations Ltd App

List of user reviews and ratings for Experience Baha Mar

Total ratings

1.93 (Rating count: 29)

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Review summary

Users consistently report that the Experience Baha Mar Android app is plagued with major issues including frequent crashes, freezing, and failure to open. The map feature is criticized for inaccuracies and a cluttered layout. Reservation functionality does not work as expected, and the app's user interface has multiple design flaws like poor image display and scrolling problems. Overall, the app offers potential given the luxury resort context but suffers from poor performance and usability on Android devices.

Pros

The app is associated with a luxurious resort, indicating potential for high-quality content.
The app provides a map feature for the resort.
The intent to offer reservation functionality for hotel, restaurants, or chairs is present.

Cons

App frequently freezes and crashes on Android devices.
Map functionality is poor, with inaccurate locations and cluttered interface.
App does not reliably open or load, often requiring uninstalling and reinstalling.
Reservation features are non-functional despite account login.
User interface and design issues such as images not displaying properly and scrolling problems.

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User Reviews

Recent rating average: 1.10

All time rating average: 1.93

Upgrade to see all 18 reviews

72% (13)

Date	Author	Comment
2024-12-29	Sa*****	Freezes upon opening
Freezes upon opening
2024-12-26	Je*****	Horrible App & terrible design. For such a luxurious resort, the App is a joke. - Map is a cluttered nightmare w/ no search - Daily activities Images don't display. You have to save it to your phone, then open it after the fact. It doesn't display within. - Operating hours to restaurants can't be visualized because it's cut off. On Apple, hours scroll on a tiny separate pane. On Android, scroll doesn't work, so you can't see the operating hours.
Horrible App & terrible design. For such a luxurious resort, the App is a joke. - Map is a cluttered nightmare w/ no search - Daily activities Images don't display. You have to save it to your phone, then open it after the fact. It doesn't display within. - Operating hours to restaurants can't be visualized because it's cut off. On Apple, hours scroll on a tiny separate pane. On Android, scroll doesn't work, so you can't see the operating hours.
2024-07-17	Ch*****	App doesn't even open. Using the hotels wifi. Just basic bad design. Doesn't open. Don't bother installing.
App doesn't even open. Using the hotels wifi. Just basic bad design. Doesn't open. Don't bother installing.
2024-07-03	El*****	Not working
Not working
2024-06-18	Do*****	Crashes on Android, have to delete data and cache to get it to load.
Crashes on Android, have to delete data and cache to get it to load.
2024-03-17	Ra*****	It doesn't open most of time
It doesn't open most of time
2024-01-03	Sa*****	Stupidest app. Sort of works the first time you open it, but every time you close it, you'll have to uninstall and reinstall it to use it again...which would be pointless anyway because it's simply a very poor map app with no walking directions or real time location. Now reading the reviews it seems this has been a known issue for a long time and not addressed. Thanks for the time suck. (Samsung G22Ultra).
Stupidest app. Sort of works the first time you open it, but every time you close it, you'll have to uninstall and reinstall it to use it again...which would be pointless anyway because it's simply a very poor map app with no walking directions or real time location. Now reading the reviews it seems this has been a known issue for a long time and not addressed. Thanks for the time suck. (Samsung G22Ultra).
2024-01-03	Bo*****	Maps are terrible. Locations are not anywhere close to where they are in the hotel
Maps are terrible. Locations are not anywhere close to where they are in the hotel
2023-12-14	Cr*****	Worthless. You can't really do anything on the app. You can't see your reservations for the hotel, restaurants or chairs. Deleting.
Worthless. You can't really do anything on the app. You can't see your reservations for the hotel, restaurants or chairs. Deleting.
2023-11-30	Mi*****	Works until it doesn't
Works until it doesn't