Reviews of MyUsage Mobile

By: Exceleron Software

List of user reviews and ratings for MyUsage Mobile

Total ratings

4.33 (Rating count: 4,179)

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Review summary

Users praise MyUsage Mobile for ease of use, budgeting help, and timely usage insights, along with helpful support. However, several reviews highlight reliability problems (glitches and intermittent failures) and data issues (missing or outdated usage data). Some also desire more information and features in the app (easy access to statements and more usage breakdown). Overall, strengths are usability and budgeting aid; drawbacks focus on reliability and data availability.

Pros

Easy to use and intuitive interface.
Helps manage usage and keeps you on track to pay on time and stay within budget.
Provides up-to-date daily usage information for self-monitoring and energy saving.
Accessible on the go and across devices (computer-friendly and at your fingertips).
Helpful customer support when issues arise.

Cons

Reliability issues: the app doesn’t always work and users report glitches.
Data availability and freshness problems: some accounts show no usage data, and readings/reporting can be outdated or stop unexpectedly.
Limited in-app information and missing features: bills/statements are hard to locate and users want more usage details.

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User Reviews

Recent rating average: 3.70

All time rating average: 4.33

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22% (20)

Date	Author	Comment
2026-06-30	UN*****	cool and easy app to use
cool and easy app to use
2026-06-24	Du*****	since update it doesn't show anything, I loved this app initially. then my bank switched to discover debit cards. which I can't use on here. and now the the app has updated, I can't see any of my info. trash.
since update it doesn't show anything, I loved this app initially. then my bank switched to discover debit cards. which I can't use on here. and now the the app has updated, I can't see any of my info. trash.
2026-06-15	Ti*****	It was fine before the latest update. Every aspect of this update is making the entire app take forever to load. it looks as though it could be more user friendly but honestly I wouldn't know because of the lag time. I never had any problems like this before the updated layout. Hopefully they'll put some patches in and this will be fixed before we know it. I really hope so because I'd love to change this review.
It was fine before the latest update. Every aspect of this update is making the entire app take forever to load. it looks as though it could be more user friendly but honestly I wouldn't know because of the lag time. I never had any problems like this before the updated layout. Hopefully they'll put some patches in and this will be fixed before we know it. I really hope so because I'd love to change this review.
2026-06-09	Ab*****	very convenient, easy to use
very convenient, easy to use
2026-06-06	Da*****	The norm has been easy payment and easy tracking of the balance. This week has been a failure to load the payment page. I have less than $10 left and it's saturday. Too close for comfort. I'll have to hope it works sunday or that it can last until monday so I can pay in person again.
The norm has been easy payment and easy tracking of the balance. This week has been a failure to load the payment page. I have less than $10 left and it's saturday. Too close for comfort. I'll have to hope it works sunday or that it can last until monday so I can pay in person again.
2026-05-31	Wi*****	great
great
2026-05-17	Ma*****	I'm so disappointed in this app! the only thing is good for is to tell you how much money you have left in your account. the daily usage might as well-be nonexistent , it makes no sense! I don't understand how they can deem this an acceptable app
I'm so disappointed in this app! the only thing is good for is to tell you how much money you have left in your account. the daily usage might as well-be nonexistent , it makes no sense! I don't understand how they can deem this an acceptable app
2026-05-15	Ce*****	Its slow updating. Hard to get to payment link
Its slow updating. Hard to get to payment link
2026-04-23	Ro*****	great
great
2026-04-16	gl*****	The best!
The best!