Reviews of Evology Parking

By: Evology App

List of user reviews and ratings for Evology Parking

Total ratings

2.17 (Rating count: 1,218)

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Review summary

Evology Parking reviews are overwhelmingly negative. The top recurring issues are payment problems (charges that don’t match, extra fees, fines after paying, and refunds delays), repeated login/account frustrations (needing to log in every time, poor syncing between web/app, crashes), unreliable UX (slow, confusing flows, crashes, and difficulties saving or reusing locations), location data problems (inaccurate park info and inability to extend parking when needed), and weak customer support (bot responses, no direct contact, long delays). A few users mention preferring other apps; overall, performance and reliability are the primary concerns.

Pros

Cons

Payment issues: incorrect charges, refunds delays, and fines after paying; inconsistent amounts shown in the app.
Login/account problems: frequent login requirement, accounts not syncing between web and app, difficulty deleting payment methods.
Reliability and usability problems: crashes, slow flows, and not saving last parking location or payment method.
Location data inaccuracies and lack of extension options: incorrect parking location info and inability to extend parking.
Weak customer support: no direct phone/chat contact, bot responses, and slow/no replies.

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User Reviews

Recent rating average: 1.20

All time rating average: 2.17

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86% (30)

Date	Author	Comment
2025-02-04	Ja*****	Complete garbage app. I paid for 2 hours and it only registered 1 hour and showed me that my parking expired in 1 hour and I couldn't find a way to extend. I paid again and I egt a text but the app doesnt seem to remmebr I've parked. I can literally write this app properly in a weekend. Last thing I want to deal with when waiting for a hospital emergency
Complete garbage app. I paid for 2 hours and it only registered 1 hour and showed me that my parking expired in 1 hour and I couldn't find a way to extend. I paid again and I egt a text but the app doesnt seem to remmebr I've parked. I can literally write this app properly in a weekend. Last thing I want to deal with when waiting for a hospital emergency
2025-01-30	Ge*****	Had to download to pay to park now refuses to delete my credit card after payment. App says takes 30 days to close the account I don't think this is legal
Had to download to pay to park now refuses to delete my credit card after payment. App says takes 30 days to close the account I don't think this is legal
2025-01-25	Un*****	Why do we need more parking apps? It seems every time I park the car I need to download a new app and install it. Frankly, the other apps are better and easier to use, this one is particularly long winded, making you set a password with a special character, and then informing you afterwards that your chosen special character isn't allowed. I just want to park my car! Hopefully I don't park anywhere else that uses this app.
Why do we need more parking apps? It seems every time I park the car I need to download a new app and install it. Frankly, the other apps are better and easier to use, this one is particularly long winded, making you set a password with a special character, and then informing you afterwards that your chosen special character isn't allowed. I just want to park my car! Hopefully I don't park anywhere else that uses this app.
2025-01-15	Jo*****	Inaccurate information about the parking location, wouldn't accept payment, ended up with a fine. Absolute rubbish.
Inaccurate information about the parking location, wouldn't accept payment, ended up with a fine. Absolute rubbish.
2025-01-07	Ri*****	This app is a con. I gave them prepaid money to pay for parking. I was then fined £60 after submitting the proof of payment. They reviewed it sent me back my money after 4 weeks and said pay the fine. Total crooks you pay then you pay 20times more in fines. No number to talk to anyone except a bot. Total scam.
This app is a con. I gave them prepaid money to pay for parking. I was then fined £60 after submitting the proof of payment. They reviewed it sent me back my money after 4 weeks and said pay the fine. Total crooks you pay then you pay 20times more in fines. No number to talk to anyone except a bot. Total scam.
2024-12-29	Da*****	Rip off. Paid for parking which should have been £6. The app showed £6.25 so I accepted it...then payment went through at £7.75. Last time I'll be using this app. Edit: Despite the receipt saying £7.75, the payment of £6.25 was actually taken. Upgraded from 1 to 3 stars...
Rip off. Paid for parking which should have been £6. The app showed £6.25 so I accepted it...then payment went through at £7.75. Last time I'll be using this app. Edit: Despite the receipt saying £7.75, the payment of £6.25 was actually taken. Upgraded from 1 to 3 stars...
2024-12-24	Ar*****	Message pop ups that don't disappear make it impossible to enter card details. My experience was so bad that I gave up and used the payment machine
Message pop ups that don't disappear make it impossible to enter card details. My experience was so bad that I gave up and used the payment machine
2024-12-23	Ja*****	So annoying to have to register to park. I don't want an account, I don't want to give you my address, I don't want you to store my card details! To make it worse, having paid, you can't then delete your saved card details, and selecting cancel my account says it could take 30 days - come on! It hasn't deleted it either... avoid if at all possible.
So annoying to have to register to park. I don't want an account, I don't want to give you my address, I don't want you to store my card details! To make it worse, having paid, you can't then delete your saved card details, and selecting cancel my account says it could take 30 days - come on! It hasn't deleted it either... avoid if at all possible.
2024-12-19	Ro*****	Horrible user interface, have to log in each time, doesn't save last location. Terrible parking app. Don't recommend!
Horrible user interface, have to log in each time, doesn't save last location. Terrible parking app. Don't recommend!
2024-12-12	jo*****	customer service is awful 3 x contacted thru the app and WhatsApp and no reply to messages
customer service is awful 3 x contacted thru the app and WhatsApp and no reply to messages