ShopHQ – Shopping Made Easy Android

Reviews of ShopHQ – Shopping Made Easy

List of user reviews and ratings for ShopHQ – Shopping Made Easy

Total ratings

4.02 (Rating count: 4,607)

Review summary

Users appreciate the quality and pricing of merchandise offered by ShopHQ, along with flexible payment options. However, the app suffers from frequent crashing, login and payment issues, poor and slow search functionality, insufficient filtering, and high shipping costs. Many customers find the app frustrating to use and often revert to the website. There are also concerns about customer service responsiveness and credit checks related to payment plans.
Pros
  • Quality merchandise at great prices
  • Large variety of options with reasonable prices
  • Sales and Value Pay options are appreciated
  • Product quality matches the price
  • Customers feel good about their purchases
Cons
  • App frequently crashes and fails to open
  • Persistent login issues requiring repeated sign-ins
  • Search function is poor, often not returning results or loading indefinitely
  • Filters and sorting options are inadequate or missing
  • App is slow and unresponsive, requiring uninstall/reinstall
  • High shipping costs, especially for returns
  • Payment and value pay options cause customer confusion and credit issues
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User Reviews

Recent rating average: 2.00
All time rating average: 4.02
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5 star
0% (2)
4 star
0% (2)
3 star
0% (4)
2 star
0% (3)
1 star
1% (11)
DateAuthorRatingComment
2025-01-15
Jo*****
As of today, app keeps closing. First I got a message asking me to clear the cache, because of a bug. App still not opening after clearing cache. Next message said wait for developer to fix the issue with a bug. How long will this take???
As of today, app keeps closing. First I got a message asking me to clear the cache, because of a bug. App still not opening after clearing cache. Next message said wait for developer to fix the issue with a bug. How long will this take???
2023-12-20
Yo*****
Horrible!!!! I have to log in to my account every time to check my order status while I'm already logged in, using the filter/sort process is a joke as you can't customize for exactly what you're looking for. This app is so not user friendly and it could be so much better. It's just easier to go on the internet and search that way.
Horrible!!!! I have to log in to my account every time to check my order status while I'm already logged in, using the filter/sort process is a joke as you can't customize for exactly what you're looking for. This app is so not user friendly and it could be so much better. It's just easier to go on the internet and search that way.
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