Reviews of Eversend: Send Money, USD Card

By: Eversend App

List of user reviews and ratings for Eversend: Send Money, USD Card

Total ratings

2.90 (Rating count: 23,690)

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Review summary

Reviews are mixed. Some users praise Eversend as an all-in-one money app for Africa with cross-border transfers and responsive support. However, many report serious issues: unexplained debits, funds not reflecting or being held pending, frequent login problems, and the app failing to open. Customer support is often criticized as slow or unresponsive, and several reviewers label the service a scam. Overall, there is potential utility, but reliability and trust concerns dominate user feedback.

Pros

All-in-one money app enabling cross-border transfers within Africa
Allows sending money to friends and family across Africa
Positive customer support experiences (e.g., responsive agents)
Generally positive sentiment and usefulness reported by some users

Cons

Unexplained debits, funds disappearing or being held/pending without resolution
Frequent login/access issues and the app not opening
Poor or unresponsive customer support with slow responses
Perceived scam risk and warnings from reviewers to avoid the app

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User Reviews

Recent rating average: 2.40

All time rating average: 2.90

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55% (327)

Date	Author	Comment
2026-08-22	Ny*****	This app is working smoothly and good. I recommend it to everyone.
This app is working smoothly and good. I recommend it to everyone.
2026-08-22	Go*****	the app have been working well for sometimes, but since yesterday I have not been able to login each time it keeps telling me unable to establish connection, I feel frustrated because I can't pay my fees.
the app have been working well for sometimes, but since yesterday I have not been able to login each time it keeps telling me unable to establish connection, I feel frustrated because I can't pay my fees.
2026-08-21	Al*****	the app is not user friendly
the app is not user friendly
2026-08-21	Ja*****	eversend is good but delays, in transactions are now very frequent and the help or support page isn't opening at all for someone to complain and have their issues fixed 🤦🏻‍♂️
eversend is good but delays, in transactions are now very frequent and the help or support page isn't opening at all for someone to complain and have their issues fixed 🤦🏻‍♂️
2026-08-21	Ce*****	Je n'arrive pas a valider mon kyc or pourtant toutes mes informations sont correctes ça fait maintenant 1mois et donc je ne peux faire aucune transaction
Je n'arrive pas a valider mon kyc or pourtant toutes mes informations sont correctes ça fait maintenant 1mois et donc je ne peux faire aucune transaction
2026-08-20	Fo*****	I keep having a pending wallet top up. For more than 10 hours I'm unable to see the money I withdraw from my mobile money to my eversend wallet. it keeps saying transaction pending, it's really frustrating. Eversend you can do better, kindly work on your app
I keep having a pending wallet top up. For more than 10 hours I'm unable to see the money I withdraw from my mobile money to my eversend wallet. it keeps saying transaction pending, it's really frustrating. Eversend you can do better, kindly work on your app
2026-08-20	Li*****	😔 I don't recommend anyone to use this app it's no longer working they witholding our money
😔 I don't recommend anyone to use this app it's no longer working they witholding our money
2026-08-20	Do*****	good 👍
good 👍
2026-08-20	Go*****	You people are thieves 😭... Since on the 12th you froze my money I have reached out to my bank they said the money is not with them I reached out to the bank you are partnering with they said the money is already with you people. Your customer care line isn't active no where to reach out to your company to complain... Please don't use there's not real
You people are thieves 😭... Since on the 12th you froze my money I have reached out to my bank they said the money is not with them I reached out to the bank you are partnering with they said the money is already with you people. Your customer care line isn't active no where to reach out to your company to complain... Please don't use there's not real
2026-08-20	St*****	I gave 5 stars because it easy to navigate and use. it performs wells as I expected, and ever since I started using this app no problem accept recently my deposit delayed and it a normal thing all apps faces ones at times, but what I love is how quickly they turn to resolve it when I send a complaint so .... yeah.
I gave 5 stars because it easy to navigate and use. it performs wells as I expected, and ever since I started using this app no problem accept recently my deposit delayed and it a normal thing all apps faces ones at times, but what I love is how quickly they turn to resolve it when I send a complaint so .... yeah.