ENAC PRM

Enac PRM is the new version of the free multimedia application that provides practical information in an accessible format on the use of aircraft by passengers with disabilities and reduced mobility (PRM).

The project is in addition to numerous other initiatives implemented by Enac, in support of community regulations that have established common rules in all airports of the European Union, to ensure that PRM passengers in air transport have correct information on the procedures for requesting special assistance, without discrimination and without additional costs.

ENAC PRM therefore represents a multimedia guide that is also accessible to assistive technologies for the blind and provides easily accessible information on:

• What is special assistance and who is it intended for;

• Who are passengers with reduced mobility (PRM);

• Who and when should assistance be requested;

• Who provides assistance at the airport and in flight;

• What happens if assistance is not requested;

• What to do in the event of denied or inadequate assistance;

• Enac Project “Autism - Traveling through the airport”;

• One Click Away Project.